Client Support Specialist
Client Support Specialist
Posted on :
20-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: Client Support Executive
Company Information
Strique is a seriesA funded SaaS marketing automation platform that empowers businesses with automated marketing reports AIdriven insights and scheduling features. Used by over 100 brands worldwide it helps companies streamline marketing efforts and reduce manual tasks.
Job Summary
Location: Chandivali Mumbai
Years of Experience Required: 1 3 Years
Budget 45 lpa
Notice Period: Immediate
Responsibilities
- Manage and maintain strong relationships with existing clients.
- Understand client needs provide tailored solutions and ensure timely issue resolution.
- Onboard new clients conduct training sessions and ensure seamless integration.
- Collaborate with internal teams (Sales Product and Tech) to address client concerns.
- Identify upsell/crosssell opportunities.
- Analyze client feedback identify trends and suggest process improvements.
- Maintain accurate records of client interactions.
Skills
MustHave Skills
- Excellent communication interpersonal and problemsolving skills.
- Strong analytical and organizational skills.
GoodtoHave Skills
- Familiarity with marketing automation analytics or performance marketing.
- Experience of SAAS platforms.
Qualifications
Experience: 1 to 3 years of experience in client servicing account management or related fields.
communication,excellent communication skills,interpersonal skills,familiarity with marketing automation,relation management,strong analytical skills,problem-solving skills,experience with saas platforms,organizational skills,familiarity with performance marketing,saas,familiarity with analytics,upselling and cross-selling
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
