Retail Branch Banking Banca Channel - ABSLI
Retail Branch Banking Banca Channel - ABSLI
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Overview
This role focuses on building strong relationships with bank partners and delivering an exceptional customer experience. Taking part in sales and service strategies this position significantly contributes to our overall growth and success by driving sales targets enhancing customer satisfaction with an emphasis on teamwork and proactive engagement the Retail Branch Banking specialist is not only expected to represent the brand positively but also to ensure the vision of providing outstanding banking services is manifesting at every touchpoint with clients.
Key Responsibilities
- Develop and maintain relationships with bank partners and clients.
- Provide highquality customer service and address client needs effectively.
- Conduct presentations and workshops to inform clients about products.
- Achieve and exceed monthly sales targets and objectives.
- Generate leads and create new business opportunities.
- Assist clients with account management and banking products.
- Educate clients about financial products and services available.
- Collaborate with internal teams to ensure seamless service delivery.
- Analyze client portfolios and recommend adjustments as necessary.
- Stay updated on market trends and competitors offerings.
- Document interactions and maintain accurate records of customer feedback.
- Participate in campaign and promotional activities.
- Prepare periodic reports on sales performance and customer insight.
- Ensure compliance with industry regulations and organizational policies.
- Engage in ongoing professional development and training.
Required Qualifications
- Bachelors degree in Finance Business Administration or related field.
- Minimum 23 years of experience in retail banking or financial services.
- Strong understanding of banking products and services.
- Proven ability to achieve sales targets in a competitive environment.
- Excellent interpersonal and communication skills.
- Demonstrated customer service orientation and problemsolving skills.
- Capability to work effectively in teams and independently.
- Proficiency in Microsoft Office Suite and CRM tools.
- Strong analytical and critical thinking abilities.
- Familiarity with regulatory guidelines and compliance issues.
- Willingness to travel for branch visits and client meetings.
- A valid drivers license may be required.
- Experience with financial planning software is a plus.
- Ability to handle confidential and sensitive information.
- Strong time management skills with the ability to prioritize tasks.
- Flexibility to adapt to changing business environments.
crm tools,relationship building,analytical skills,sales skills,analytical thinking,lead generation,financial literacy,product knowledge,banking products knowledge,sales strategies,sales,financial services,microsoft office suite,life insurance,customer service,team collaboration,time management,bancassurance,communication,problem solving
Employment Type
Full Time
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