Head of Communications
Head of Communications
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Salary Not Disclosed
1 Vacancy
Job Description
All qualified candidates will be given fair consideration. Per GDPR any CV or personal information you submit will be used strictly for recruitment. Your data will be processed based on legitimate interest securely stored and not shared outside the recruitment process.
About The Company
The client is a leading ewallet provider in Vietnam recognized for its innovation and extensive market reach. As a pioneer in digital payments the company has significantly influenced the countrys shift to cashless payments. It offers a wide range of financial services including payment processing and personal finance management and is known for its userfriendly app and strategic partnerships with major retailers banks and service providers. This role offers the opportunity to shape the brands market presence lead strategic initiatives and work in a collaborative environment focused on impact innovation and integrity.
Role Purpose
The Head of Corporate Communications is a strategic leadership role focused on building protecting and enhancing the companys image and reputation. This position manages media relations government interactions social media strategy and crisis communications. The role is vital in shaping brand perception and ensuring clear consistent messaging across all external and internal communication channels.
How We Measure Success
Positive Media Coverage: Achieve a 20% yearonyear increase in positive media coverage.
Community Engagement: Increase social media audience engagement by 25% within the first 12 months.
Crisis Response: Maintain a 100% adherence rate to the crisis communication framework ensuring swift and effective response.
Reports To: Head of Marketing
Team Management: Leads a team of communication professionals including PR specialists social media managers and content creators.
Responsibilities
Drive brand visibility by leading PR strategies managing press releases and fostering media and influencer relationships for consistent positive exposure.
Oversee award submissions exhibitions conferences and events to boost the companys market presence while crafting content and managing social media strategies to grow online engagement.
Develop and maintain crisis communication plans acting as a spokesperson during crises and refining response strategies for future readiness.
Build and maintain government and regulatory relationships tracking industry changes and advocating for the companys interests in negotiations.
Lead a highperforming communication team streamline internal processes ensure budget efficiency and support employee engagement initiatives.
Requirements
Education & Qualifications
Bachelors or Masters degree in Communications Public Relations Journalism Political Science or a related field.
Professional Experience
Minimum of 10 years of experience in corporate communication with strong expertise in crisis management PR and social media strategy.
At least 35 years in a leadership role with experience managing teams and budgets.
Demonstrated success in developing and implementing communication frameworks and processes.
Proven experience leading crisis communication efforts with a track record of mitigating reputational risks.
Strong media relations experience with an established network of journalists and industry contacts.
Technical Skills
Exceptional writing and storytelling skills with the ability to craft compelling messages for diverse audiences.
Proficiency in social media platforms audience engagement strategies and content creation tools.
Understanding of government relations and experience navigating regulatory landscapes.
Proficiency in project management software and media monitoring tools.
NicetoHave Requirements
Experience with internal communication strategies and employee engagement initiatives.
Knowledge of datadriven communication analytics and performance tracking.
Behavioral Competencies
Strategic Thinking: Able to see the big picture and align communication strategies with business objectives.
Leadership & Influence: Ability to inspire and guide teams toward achieving communication goals.
DecisionMaking & Accountability: Confident in making quick effective decisions especially in highpressure situations.
Adaptability: Responds effectively to change and manages ambiguity with composure.
Stakeholder Management: Skilled at building relationships with internal and external stakeholders including media government and senior leadership.
Benefits and Details
Growth Opportunities: Clear pathways for career advancement and leadership development.
WorkLife Balance: Hybrid work options with flexible working hours to support employee wellbeing.
Comprehensive Benefits: Competitive salary health insurance and wellbeing initiatives.
Working Location: Ho Chi Minh City with opportunities for hybrid work.
Working Time: Standard working hours with flexibility when required for media engagements.
Employment Type: Fulltime
Employment Type
Full Time
