Systems Analyst 2

ITSAC Systems Analyst 2

The position details are outlined below. Kindly review and share suitable profiles along with the required documents. To streamline the process it would be greatly appreciated if resumes are prescreened to ensure alignment with the qualifications and location requirements.

Please do not hesitate to reach out if you have any questions or require additional clarification.

Attachments are as follows:

1. Candidate References Form 3 Different Professional Client References Needed

2. Candidate Acknowledgement Form

3. Candidate Qualifications

Agency Name

Texas Health and Human Services Commission

Solicitation Title

IT Staff Augmentation Contract (ITSAC)

Working Title

Systems Analyst 2

Place of Performance

The primary work location(s) will be at 4900 N. Lamar Blvd Austin TX 78751. The working position is Telework.

Candidates selected for this opportunity may be required to physically attend meetings in Austin TX with minimal notice.

Candidates currently residing outside of the State of Texas will be required to relocate to Texas if selected for this position and the offer is accepted.

Term of Contract

Services are expected to start 01/22/2025 and are expected to complete by 08/31/2025. Total estimated hours per Candidate shall not exceed 1240 hours.

Required # of Candidates

Two (2) Candidates

Due Date

December 17 2024

The Worker will perform advanced computer systems analysis work that involves Azure/Azure AD/O365 administration PowerShell scripting data analysis and server administration. Worker will use advanced technical skills to supply scripted automated solutions for simple and complex functionality in the way of deliverables related to the daily operations/maintenance design and implementation of applications with a wide range of client and agency specific functionality. The work will be performed in a team environment where the individual will script test implement and support critical systems in support of the Department of Family and Protective Services (DFPS). The duties of this resource are vital to ensuring that systems using automated scripts are properly supported with expertise and skills at a high level. Worker will work under minimal direction with considerable latitude for the use of initiative and independent judgment.

is responsible for performing computer systems analysis or development work. Work involves coordinating planning and analysis of user requirements procedures and problems to automate processing or to improve existing systems. This role may also be responsible for the following:

• Administrates Azure and O365 process eDiscovery requests writes and maintains custom scripts.
• Develops and maintains related procedures processes and documentation as needed.
• Investigates develops and implements solutions for agency issues and requirements.
• Works Helpdesk tickets and troubleshoots email issues to resolution.
• Documents results of all testing including reasons for disapprovals when applicable.
• Conducts and participates in intra and interagency automation meetings technical forums and IT workgroups/committees.
• Maintains all related installation and configuration parameters.
• Communicates directly with agency staff and outsourced vendors to provide guidance regarding installation troubleshooting and configuration.
• Coordinates posting of instructional documentation for technical and nontechnical groups.
• Keeps informed of the latest advancements in IT related to Azure/O365 to ensure the smooth transition of the agencys information technology and business requirements.

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

4

Required

Microsoft O365 technical subject matter expert to include expert level understanding of Azure Azure AD Teams and other components of the Office and M365 services

4

Required

Experience with Exchange services

4

Required

Experience supporting O365/M365 implementations in large organizations

3

Required

Experience with single signon and multifactor authentication

3

Required

Strong analytical and problemsolving skills good verbal and written communication skills

3

Required

Ability to work independently and within groups and manage multiple activities and/or tasks simultaneously

3

Required

Windows PowerShell Experience

2

Preferred

Experience with single signon and multifactor authentication

2

Preferred

Knowledge of local state and federal laws and regulations relevant to program areas and information technology; and of the principles and practices of public administration and management