About the Client:
Our Client is a global professional services company with leading capabilities in digital cloud and security. Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations Services.
Review and analyze deductions taken by customers to identify discrepancies.
Investigate the reasons behind deductions such as pricing errors shipment issues or promotional allowances.
Maintain detailed records of all deductions and resolutions.
Gather necessary documentation to support claims and disputes.
Liaise with internal departments (e.g. sales customer service and finance) to gather information and resolve issues.
Communicate effectively with customers regarding deduction disputes and resolutions.
Prepare regular reports on deduction trends root causes and resolutions for management review.
Track and report on the financial impact of deductions on revenue.
Follow up on unresolved deductions to ensure timely resolution.
Identify opportunities for process improvements to reduce the occurrence of deductions.
Collaborate with crossfunctional teams to implement best practices.
Ensure that all deductions are processed in compliance with company policies and accounting standards.
Analyze data to identify trends in deductions helping to develop strategies to minimize them.
Requirements
Job Overview: We seek a detailoriented and organized professional to join our team as an OrdertoCash Processor. In this role you will be responsible for efficiently managing the entire OrdertoCash process ensuring timely order processing accurate invoicing and prompt collection of payments. The ideal candidate will have a strong background in order fulfillment billing and accounts receivable management.
Experience: Candidate should have at least 1 year of relevant experience in Order To Cash (OTC).
MustHave: Order To Cash
Qualification: Any Graduate
Responsibilities:
Order Processing:
- Receive and review customer orders for accuracy and completeness.
- Coordinate with various departments to ensure timely and accurate order fulfillment.
- Generate and validate invoices based on the orders processed.
Invoicing:
- Create and distribute invoices to customers in accordance with established billing cycles.
- Verify billing details pricing and terms to ensure accuracy.
- Address any discrepancies or issues with invoices promptly.
Accounts Receivable:
- Monitor and track customer payments to ensure timely collection.
- Investigate and resolve payment discrepancies or issues.
- Generate and analyze aging reports to identify overdue accounts.
Customer Communication:
- Communicate with customers regarding order status billing inquiries and payment reminders.
- Provide excellent customer service and address customer concerns or inquiries.
Credit Management:
- Assess and review customer creditworthiness.
- Establish and monitor credit limits for customers.
- Collaborate with the credit department to manage creditrelated issues.
Documentation:
- Maintain accurate and uptodate records of customer transactions and interactions.
- Ensure compliance with company policies and regulatory requirements
Work location Vikhroli Mumbai
Benefits
Salary 25K CTC
Both way cab
PFESI
Cab Facility
Job Overview: We seek a detail-oriented and organized professional to join our team as an Order-to-Cash Processor. In this role, you will be responsible for efficiently managing the entire Order-to-Cash process, ensuring timely order processing, accurate invoicing, and prompt collection of payments. The ideal candidate will have a strong background in order fulfillment, billing, and accounts receivable management. Experience: Candidate should have at least 1 year of relevant experience in Order To Cash (OTC). Must-Have: Order To Cash Qualification: Any Graduate Responsibilities: Order Processing: Receive and review customer orders for accuracy and completeness. Coordinate with various departments to ensure timely and accurate order fulfillment. Generate and validate invoices based on the orders processed. Invoicing: Create and distribute invoices to customers in accordance with established billing cycles. Verify billing details, pricing, and terms to ensure accuracy. Address any discrepancies or issues with invoices promptly. Accounts Receivable: Monitor and track customer payments to ensure timely collection. Investigate and resolve payment discrepancies or issues. Generate and analyze aging reports to identify overdue accounts. Customer Communication: Communicate with customers regarding order status, billing inquiries, and payment reminders. Provide excellent customer service and address customer concerns or inquiries. Credit Management: Assess and review customer creditworthiness. Establish and monitor credit limits for customers. Collaborate with the credit department to manage credit-related issues. Documentation: Maintain accurate and up-to-date records of customer transactions and interactions. Ensure compliance with company policies and regulatory requirements Work location- Vikhroli Mumbai