Information Technology Supervisor
Posted on :
19-12-2024
Employer Active
1 Vacancy
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Job Description
Reporting to the Director Information Technology responsibilities and essential job functions include but are not limited to the following:
- Support the Maintenance of I.T. infrastructure including telecommunications.
- Implement technologyrelated processes systems and telecommunications
- Installation of software/hardware upgrades in compliance with Fairmont Hotels & Resorts corporate policies & legal requirements
- Responsible for daily backup and restores
- Monitor technology and telecom mailbox and ensure call resolutions within the service levels.
- Maintain uptodate detailed knowledge and records of all system changes updates enhancements
- Ensure compliance with established procedures systems security contingency plans internal controls and standards
- Perform routine daily functions regarding integrity of computer systems
Other duties as assigned
Qualifications :
- Excellent organizational followthrough and communication skills
- Exceptional problem resolution abilities
- Strong guest interaction skills
- Must be committed to teamwork and achieving team successes
- Enthusiastic driven and selfmotivated
- Strong technical background with specific requirements as follows:
- Detailed knowledge of operating systems including Win7
- Knowledge in management & operations of PMS (MicrosFidelio) PABX/Voicemail/Call Accounting RIS Sales & Catering
- minimum 2 years experience in an IT role in a fastpaced luxury hotel/conference environment
Microsoft Certified Software Engineer
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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