Service Manager
Service Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
5years
$ $ 85000 - 95000
1 Vacancy
Job Description
We are seeking an experienced Service Manager with a Thermo King or Carrier certification to lead and oversee service operations. This role offers the opportunity to manage a dynamic team drive customer satisfaction and ensure efficient department performance in a fastpaced environment.
Key Responsibilities:
- Operate the service department at maximum production while managing costs and building a loyal client base.
- Ensure customers receive prompt courteous and effective service leading to positive experiences.
- Act as a liaison between technicians the parts department and customers prioritizing required services.
- Oversee work distribution to technicians and manage the hiring of service advisors and technicians.
- Maintain accurate records and execute warranty parts retention in compliance with OEM requirements.
- Drive improvement initiatives supporting service goals cost control and operational efficiency.
- Assure a clean organized and safe working environment.
Requirements
- 3 years of experience as a Service Manager with Thermo King or Carrier certifications.
- 8 years of strong diesel repair and reefer background.
- Relentless focus on customer satisfaction and effective followup.
- Strong communication skills and ability to multitask in a fastpaced environment.
- Organizational and time management skills coupled with a professional appearance and work ethic.
- Basic computer skills (Karmak experience preferred).
Benefits
3+ years of experience as a Service Manager with Thermo King or Carrier certifications. 8+ years of strong diesel repair and reefer background. Relentless focus on customer satisfaction and effective follow-up. Strong communication skills and ability to multitask in a fast-paced environment. Organizational and time management skills, coupled with a professional appearance and work ethic. Basic computer skills (Karmak experience preferred).
Education
3+ years of experience as a Service Manager with Thermo King or Carrier certifications. 8+ years of strong diesel repair and reefer background. Relentless focus on customer satisfaction and effective follow-up. Strong communication skills and ability to multitask in a fast-paced environment. Organizational and time management skills, coupled with a professional appearance and work ethic. Basic computer skills (Karmak experience preferred).
Employment Type
Full Time
