Customer Service Representative
Customer Service Representative
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Job Description
Customer Service Representative Onsite
Pittsburgh PA Join Our Dynamic Team!
Are you a positive and adaptable individual looking for a unique customer service opportunity Do you excel in multitasking and enjoy working where company culture is important Join our team at Culligan Water in Pittsburgh PA where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.
About Culligan: Culligan of Pittsburgh is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of familyowned and operated excellence Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems committed to delivering toptier drinking water solutions to our valued customers.
What Culligan Offers:
- Enjoy $0 deductible medical insurance with affordable premiums! Dental vision life insurance and more included in our comprehensive benefits package.
- Career growth opportunities through training and development.
- Competitive base pay commission and biannual employee incentives.
- 401k with employer match.
- Achieve worklife balance with a consistent MondayFriday 8:00AM4:30PM schedule.
- 7 paid Holidays and a competitive PTO package.
Key Responsibilities:
- Effectively communicate our products and services to customers and schedule inhome appointments when applicable.
- Address general water quality concerns and inquiries.
- Handle payments invoices billing inquiries and assist with collections.
- Process daily and monthly administrative tasks as assigned.
- Efficiently schedule deliveries and service appointments.
Desired Qualities:
- Strong communication skills both verbal and written.
- Quick problemsolving abilities for addressing unique customer needs.
- Meticulous attention to detail to ensure accuracy.
- Willingness to become a water treatment expert through training.
- Proficiency in Microsoft Office data entry and documentation.
- Multitasking ability with different computer programs.
- Collaborative team player with a friendly demeanor.
Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. Apply today and be a part of our success story!
Pay Range $18—$19 USD
The Packard Culligan group of dealerships is a familyowned company with values based on accountability caring about relationships and openmindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.
Packard Culligan Offers fulltime employees Health Insurance Dental Insurance Vision Insurance 401k with company match as well as other employee benefits.
Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race color creed religion ancestry age sex marital status national origin disability or handicap genetic military status or any other basis prohibited by federal state or local law.
Employment Type
Full Time
