Retail Sales Assistant

Retail Sales Assistant

16 hour contract

Why The Works

10th Best Big Company to Work For 2024 Best Companies

We dont just sell products. We inspire reading learning creativity and play.

You sell the paint that turns someone into an artist.You provide the book that unleashes an inner author.You supply the games that help bring families together.You give someone the puzzle book that reconnects themwith a late family members memory.

You never know who someone will become. So with your passion and our products you will help ignite the spark within people allowing them to unleash their creativity find new passions hobbies or rekindle fond memories.

The unseen possibilities are limitless and it all starts with you.

Our Perks Are The Works

• 25% Colleague Discount! Plus exclusive Double Discount days!
• MyWorks Access exclusive online discounts across hundreds of retailers holidays utilities deals tech and more!
• Holiday 28 days including bank holidays or 33 days including bank holidays for Deputy and Store Managers.
• CanDo Academy Grow your skills and career with instant access to further training and development in areas that interest you.
• Wagestream Claim early access to 50% of your wages as you earn them for when life happens!
• Share Scheme Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family Through our partnership with Retail Trust Charity who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan To support your everyday healthcare costs.
• And loads more! Long service awards pension life assurance Cycle to Work scheme and optional charity giving.

Become a Retail Sales Assistant

As a Retail Sales Assistant at The Works youll discover that this is not just a job. This is a mission to inspire people to read learn create and play!

Youll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious andmotivating. Our customers will wantto return time and time again for more inspiration and products that satisfy their creative needs.

Some of our colleagues are even BookTok influencers or Instagram creatives crafting their latest shorts or stories with our instore products Thats super cool with us!

Our Culture

The Works is an awesome place to well work! Our atmosphere is supportive friendly and inclusive. A second homefromhome where you can be your best and authenticyou.

Our environment is always moving and full of energy yet we still make space to share mustwatch TV recommendations and our favourite pageturners. Because even superheroes need some downtime to fuel their imaginations!

We are one team. You wont find anyone too proud to roll up their sleeves here with all handsondeck to inspire our customers and support each other.

Skills / Behaviours That Will Set You Apart

• Genuine and authentic: Your positivity creativity and passion for our brand and products shine through. Talking to people is your superpower and customers cant resist your helpful recommendations!
• Resilient champion: You can handle the fastpaced retail environment like a boss juggling busy days heavy deliveries and customers with ease. Youre the ultimate multitasking hero!
• Stock magician: You tackle the puzzle of sorting pricing and merchandising deliveries like a pro! Embrace the boxes; theyve got nothing on you!

Keyholder Responsibilities

If youre over *18 youll joinas a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening closing and running the store when needed (holidays days off sickness etc) but dont worry well train you to do this.

Thereare alot of valuable skills to learn here that will benefit you in the future. Youll also receive our additional keyholding pay enhancement when holding keys.

*Under 18

Thats cool.If youre under 18 you wont be able to complete keyholding duties just yet but whenyou reach your 18th birthday well get you set up fortraining so that you canearn the additional keyholding pay enhancement when on keyholder duties.

Our Purpose

To inspire reading learning creativity and play making lives more fulfilled

Our Values

We are Crafty We are Caring We are Cando

We Listen. We Care

Each year we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know whats going great and what needs a couple of tweaks to help make The Works the best place youve ever worked! Youll have opportunity to help give us that direction.

Promoting Diversity Inclusion and Applying Reasonable Adjustments.

At The Works we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all including underrepresented groups such as ethnic minorities people with disabilities carers & members of the LGBTQ community (including those who identify as lesbian gay bi trans nonbinary or use another term).

We are open to discussions around working hours and flexible working. And where possible well try to support this. If you need reasonable adjustments for an interview you might attend with us let us know in your application and well be happy to help!