Global Commercial Operations Manager

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, the Netherlands, the Nordics, Benelux, Germany and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions; Supply Chain & Retail, Commercial & Clinical (Med Tech / Pharma) and Product Access.

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Services - Supply Chain & Retail | Uniphar

Services - Commercial & Clinical | Uniphar

Services - Product Access | Uniphar

Culture at Uniphar

We pride ourselves in being truly entrepreneurial, innovative, collaborative, with a strong problem-solving ethos. We have built working relationships which span decades with many of the world's largest pharma and medtech companies. We believe that this is because we know how to build a relationship of trust with our partners - we put our customers and their patients at the heart of what we do and treat them with integrity and respect. Everything Uniphar does is enabled by our people. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture.

The Role

Uniphar has been highly acquisitive over the last 12 years and has seen tremendous growth within all divisions This is a newly created key strategic role which will lead the operations business and build out a connected and integrated global operational infrastructure. The ambition now is to double the size of the group over the next 3 years. This role will be instrumental in driving this One Uniphar approach across the operations function.

As a key member of the Leadership Team, you will have the opportunity to support group-wide strategic projects.

Key Responsibilities & Outcomes

• Partner with COO and Global Operations Director to develop and deliver a strategy for the global operations function for the Uniphar Group including;
  • Global Distribution and warehousing network
  • Warehouse Management Systems
  • Global Expansion playbook
  • Acquisition Integration
• Develop strong relationships with Managing Directors and Operational Leads within each division to ensure global alignment.
• Identify commercial and operational opportunities from cross divisional collaboration that will enable business growth, cost savings and increased revenue.
• Develop detailed plans to support the Implementation and manage the processes around the individual project plans which are part of the overall strategy.
• Work cross functionally with other pillar departments including Quality, Finance and IT and provide integrated plans and updates to the SLT.
• Help to create a culture of operational excellence along with continuous improvement to help facilitate commercial opportunities and deliver effective solutions to rapidly take advantage of the opportunity.
• Work with Business Unit teams as part of the acquisition Group strategy and manage the day-to-day integration plans of the key functions post completion.
• Support on major capital expenditure projects within any of the divisions as required.
• Be solutions orientated and be seen by colleagues as a go to person for solving problems and providing robust solutions to business requirements.

Key Skills & Experience

• Your qualifications, experience and background are important to us, but we also care about cultural fit. We are a dynamic and entrepreneurial organisation striving for excellence. We are ambitious and are moving at a fast pace. You can expect to be part of a supportive and collaborative team with leaders who strive for quality and excellence without compromise.
• We expect you to be a senior leader in your field with 10+ years of experience in the pharmaceutical or similar regulated Industry in a Manufacturing, Supply Chain, Quality, Technical, or Regulatory position or a combination thereof and/or working with a regulatory health authority.
• Experience working in a highly regulated environment and an understating of GDP, GMP and European quality standards would be important.
• The successful candidate should have the knowledge, experience, and leadership style to grow the team through coaching, strategy build and execution to ensure right first-time operation.
• An ability and willingness to work cross functionally, focusing on meeting, and tracking to schedules and embracing an interdependent/flexible work culture.
• A progressive, non-bureaucratic approach to the role with an ability to build trust and credibility quickly across the organisation.
• A willingness to travel across the Global site network to understand the business and build relationships.

How we'd like to work together

As this role is global, there is flexibility to be based in any one of Uniphar's offices or work to our Hybrid model. There will be the need for regular face to face interactions in Uniphar HQ in Citywest, Dublin and other locations, as needed. Given our business is spread across multiple time zones, there will be some flexibility required in order to interact with colleagues (i.e. it's not a '9 to 5' role). In return, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it through our Hybrid Working philosophy.