Relocation Support Dutch Customer Advisor
Relocation Support Dutch Customer Advisor
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Assist customers through phone email and chat providing accurate and efficient solutions.
- Address questions about products technical issues and orderrelated concerns.
- Escalate complex issues to specialized teams when needed.
- Deliver a positive and personalized customer service experience.
- Record and maintain detailed customer interaction logs in our CRM system.
Requirements
- Fluency in Dutch (C2 level) and strong English communication skills (minimum B2 level).
- Exceptional problemsolving skills and attention to detail.
- Flexibility to work rotational shifts including weekends and public holidays.
- No prior experience required ideal for entrylevel candidates!
- Willingness to work onsite in Lisbon.
What We Offer
- Attractive salary and benefits package.
- Private health insurance coverage.
- Comprehensive paid training to support your success.
- A multicultural and inclusive work environment.
- Opportunities for personal and professional growth within the company.
Work Schedule
- Monday to Friday: 08:00 AM to 08:00 PM (rotational shifts).
- Saturday and Sunday: 08:00 AM to 05:00 PM (rotational shifts).
- Days Off: 2 rotational days off per week.
Employment Type
Full Time
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