Junior French Customer Service
Junior French Customer Service
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities
- Respond to customer inquiries via phone email and chat in a timely and professional manner.
- Assist with productrelated questions order concerns and technical support issues.
- Escalate complex issues to the relevant team when necessary.
- Ensure customer satisfaction by delivering accurate solutions and personalized assistance.
- Accurately document customer interactions and resolutions in the CRM system.
Requirements
- Fluent in French (C2 level) with strong communication skills in English (minimum B2 level).
- Excellent problemsolving abilities and attention to detail.
- Flexibility to work on a rotational shift schedule including weekends and public holidays.
- No prior experience required ideal for entrylevel candidates!
- Must be available to work onsite in Lisbon.
What We Offer
- Competitive salary with an attractive benefits package.
- Private health insurance.
- Paid training to support your success in the role.
- A diverse and supportive team environment.
- Opportunities for career advancement and growth within the company.
Work Schedule
- Monday to Friday: 08:00 AM to 08:00 PM (rotational shifts).
- Saturday and Sunday: 08:00 AM to 05:00 PM (rotational shifts).
- Days Off: 2 rotational days off per week.
Employment Type
Full Time
Key Skills
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