With Relocation Support German Customer Support
With Relocation Support German Customer Support
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
2000 WELCOME BONUS REMOTE WORK CHANCE
Key Responsibilities
- Respond to customer inquiries via phone email and chat in a professional and friendly manner.
- Assist customers with product details order issues and general support.
- Resolve customer concerns efficiently and escalate more complex issues as needed.
- Provide clear and effective solutions to ensure customer satisfaction.
- Document customer interactions accurately in the CRM system.
What We Are Looking For
- Fluency in German (C2 level) and solid communication skills in English (B2 level or higher).
- Strong problemsolving abilities and a customerfocused attitude.
- Flexibility to work 24/7 rotational shifts including weekends.
- Must be available to work onsite in Braga.
What We Offer
- Competitive salary and benefits.
- Welcome Bonus of 2000.
- Private health insurance.
- Paid training to help you succeed in your role.
- A supportive friendly team environment.
- Opportunities for professional growth and career advancement.
Work Schedule
- Monday to Sunday: 24/7 (rotational shifts).
- Days Off: 2 rotational days off.
Employment Type
Full Time
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