About Us:
Duhani Capital:
At Duhani Capital we empower traders with advanced tools knowledge and support to navigate global markets with confidence. Our secure userfriendly platform caters to both beginners and experts fostering financial growth and success. We are dedicated to democratizing market access offering exceptional customer service and promoting financial literacy to help individuals achieve their investment goals.
Global Reach:
Expanding rapidly we are on the hunt for dynamic talent to join our revolution.
Role Overview:
We are seeking a motivated Telesales or Account Associate to join our team and contribute to our companys growth. In this role you will focus on acquiring new clients maintaining relationships and driving sales through a relationshipbased approach.
Jobscope :
- Lead Generation: Proactively reach out to potential clients via outbound calls and cold calling to convert leads into accounts.
- Client Engagement: Manage the full sales cycle from addressing inquiries to guiding clients through the account setup and sales process.
- Relationship Building: Develop and maintain strong relationships with new and existing clients to drive retention and repeat business.
- Market Insight: Stay informed about industry trends and company product offerings to effectively meet client needs.
- Sales Process: Adhere to sales processes and maintain accurate records of client interactions and activities.
- Promotional Knowledge: Keep uptodate with promotional campaigns and product updates to enhance client engagement.
- Professional Development: Participate in training to stay current with market conditions and improve sales techniques.
Ideal Candidate Profile:
Attributes:
- Resultsoriented approach
- Strong interpersonal skills
- Ability to build rapport and trust with clients
- Willing to relocate to Kuala Lumpur Malaysia
Skills:
- Excellent verbal and written communication skills
- Fluent in both English and native language
- Experience in tele sales or customer handling
- Focus on meeting and exceeding conversion targets
Knowledge:
- Knowledge or experience in the FX & CFDs industry
- Understanding of financial services