Application Support Analyst
Application Support Analyst
Posted on :
13-12-2024
Employer Active
1 Vacancy
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Job Description
About the job
At Minutes to Seconds we match people having great skills with tailorfitted jobs to achieve welldeserved success. We know how to match people to the right job roles to create that perfect fit. This changes the dynamics of business success and catalyzes the growth of individuals. Our aim is to provide both our candidates and clients with great opportunities and the ideal fit every time. We have partnered with the best people and the best businesses in Australia in order to achieve success on all fronts. We re passionate about doing an incredible job for our clients and job seekers. Our success is determined by the success of individuals at the workplace.
We would love the opportunity to work with YOU!!
Minutes to Seconds is looking for an Application Support Analyst in a Fulltime position.
Requirements
Job Description:
We are seeking a knowledgeable support analyst to maintain and monitor the
efficiency of our software applications in a fastpaced environment. The incumbent will be extensively involved in the IT incident management and resolution application performance and application availability review update and testing of the Bank s Business Continuity Plan.
Areas of Responsibility
Review and manage the performance of all the applications on regular basis
Coordinate with development and application support team for issue resolution as per the SLA s
Monitor application vulnerabilities and work with development teams for timely closure
Act as a trusted technology advisor for successful implementation of tech initiatives
Establishing root cause of application errors and escalating the issue to relevant application support team
Liaison between offshore technology teams and business stakeholders for providing essential information for troubleshooting of issues
Monitoring and controlling IT operational costs.
Functional Skills
Relevant experience in application support for banking and financial clients
Good knowledge of Office Suite of products
Ability to deliver in a challenging and past phased environment
Excellent communication skills (written and verbal)
Ability to provide prompt and courteous service to both internal/external customers.
Employment Type
Full Time
Key Skills
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