Customer Support Manager
Customer Support Manager
Posted on :
09-01-2025
Employer Active
1 Vacancy
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Job Description
Profile Customer Support Manager
The Customer Support Personnel is responsible for addressing customer inquiries resolving client issues efficiently and ensuring a seamless customer experience. This role demands excellent communication skills problemsolving abilities and a customercentric mindset to build and maintain positive relationships with clients.
Roles and Responsibilities
- Customer Assistance Mail WhatsApp Call
- Client Issue Resolution
- Documentation and Reporting
- Feedback Management
- Process Adherence
Required Skills and Qualifications
- Education: Bachelors degree in any discipline (Finance preferred).
- Experience: 2 years of experience in customer support or a similar role.
- Technical Skills:
Proficiency in customer support software
Basic knowledge of CRM tools.
Employment Type
Full Time
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