Hotel Night Receptionist
Hotel Night Receptionist
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Job Description
Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests by connecting hearts from arrival to farewell.
A job a career or a calling whatever brings you here we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
As our next Receptionist you
Are the face of Ibis Cambridge Central Station extending a warm welcome to our guests putting their wellbeing at the heart of everything you do while adding your personal touch to their stay.
Make the link with the different departments of the hotel to ensure a wonderful guest experience.
Are a passionate individual dedicated to continuously improving the quality of the hotels services.
Your missions will be:
Welcome the guests and ensure that the service is handled very well
Delivering an excellent service to our customers and insuring the quality of service is achieved.
Ensures the working areas are clean
Handles any guest complaints and/or remarks provides a response as soon as possible
Checking guests in and out of the hotel
Listen to the guest at all times ; strive to answer all requests from the guests as quickly as possible ensuring that the service provided to the guests will win their loyalty to return to the hotel.
Has an impeccable attitude which conveys the image of the brand and hotel
Passionate for the success of the hotel
Attention to detail and quality
Willing to embrase changes
Qualifications :
What are we looking for
Personality ESSENTIAL Experience essential in Reception
Fast on your feet quick to make friends
Big on Smiles Massive on quality
If this is YOU and you want more details then get in touch!
We are looking to fill this role as soon as possible and we aim to respond within 5 days
If you are successful you will be invited for an interview followed by a trial shift
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
