Night Auditor Overnight Guest Service Agent
Night Auditor Overnight Guest Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
First impressions are everything!
We are seeking a qualified serviceminded ambassador for the Overnight Guest Service/Night Auditor position.
Overnight Guest Service Agent/Night Auditor
Whats in it for you:
- Unlimited career development opportunities both nationally and internationally. The sky is your limit!
- Make your mark by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing:
- Posting and balancing charges and settlements for room restaurant and bar daily work; maintaining files and running the computer system through nightly processing sequences to reset for the next days use in balancing applicable functions.
- Preparing and transmitting credit card deposits and is able to verify accuracy of credit card transactions and batch reports.
- Will also process all city ledger work to accounting as well as perform as a Front Desk Agent which represents the hotel to the guest throughout all stages of guests hotel experience including: reservations checkin and checkout and any follow up communication.
- Welcome all guests in a luxury environment completing both checkin and checkout procedures and creating a warm greeting/farewell to the departing guests.
- Handling incoming phone calls to the hotel including Inhouse guest requests.
- Must be able to handle any security problems and is able to report any unusual occurrences with the assistance of the security staff.
Qualifications :
Your experience and skills include:
- Previous experience with Opera a plus or a comparable property management system (PMS).
- Must have experience working with computers specifically Word Excel and messaging.
- Must be able to multitask and have excellent attention to detail as well as organizational skills.
- Candidate should have a professional demeanor with an outgoing personality be customer service oriented and committed to delivering Luxury Service.
- Must be able to work with little supervision. Required to be able provide selfdirection for identifying and completing tasks.
- Minimum 1year experience in similar position in a luxury setting or hotel school degree.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
