drjobs Customer Care Maestro

Customer Care Maestro

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Location: Lisbon Portugal
Start Date: January 1 2025
Schedule: Monday to Saturday Rotational shifts between 07:00 to 19:00

  • Days Off: Sunday 1 rotational day
    Workplace: OnSite
    Contract Type: CDD 6 months

Your Role at a Glance

Step into the role of Customer Care Maestro where youll provide exceptional support for leading home appliance brands. As a fluent French (C2) and proficient English (B2) communicator youll become the voice of trust and expertise solving customer inquiries with precision and warmth.

From troubleshooting to delivering tailored solutions your mission is to ensure every customer experience ends with satisfaction and a smile.

What Youll Bring:

  • Language Mastery: Fluent French (C2) & English (B2)
  • Empathy and ProblemSolving Skills: A natural talent for connecting with customers and resolving issues
  • CustomerFirst Attitude: Your focus is on creating seamless and pleasant interactions.
  • Adaptability: Comfortable with rotational schedules and dynamic workflows.

Compensation & Perks:

  • Base Salary: 895 EUR (14 payments/year)
  • Performance Bonus: Up to 100EUR/month for meeting KPIs
  • Meal Allowance: 7.23EUR/day
  • Transport Allowance: 20EUR/month
  • Health Insurance:
    • Coverage from Day 1 (contribution required).
    • Free after 6 months of service.

Why Join Us

  • Be part of a supportive and collaborative team that values your growth.
  • Work with globally recognized brands in the home appliances industry.
  • Gain experience in a fastpaced customerfocused environment in the heart of Lisbon.
  • Opportunity to secure longterm career growth based on performance.

Ready to lead customer satisfaction to new heights
Apply now and start your 2025 with a role that challenges rewards and inspires.

Employment Type

Full Time

Company Industry

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