Moderate Content Empower Commerce Impact Globally
What if shopping could be smart seamless and budgetfriendly Our client makes this dream a reality. As a global ecommerce innovator they bridge the gap between manufacturers and consumers eliminating middlemen to provide unmatched value. Their commitment to inclusivity affordability and innovation has propelled them into millions of households and earned them recognition as a leader in their field.
Job Description
As a Non Voice Agent (Data Annotator) youll play a pivotal role in ensuring a safe and engaging online environment. You ll monitor usergenerated content provide customer support and contribute to the development of machine learning models all while refining the platforms processes for excellence.
Job Overview
Employment Type: Fulltime
Shift: Shifting
Salary: Up to PHP12000
Work Setup: Onsite SM Clark Pampanga
Your Part in the Bigger Picture
Content Review and Moderation
- Monitor and review usercreated content including text images and videos ensuring all platform activity adheres to guidelines.
- Detect and address risks that may violate policies procedures or community standards.
- Respond to reports about inappropriate or offensive content and take appropriate action such as flagging or removing violations.
Customer Support
- Provide constructive responses to customers about flagged or removed content clearly explaining the reasons for actions taken.
Machine Learning Support
- Organize and label data to help train machine learning models with highquality examples.
- Maintain detailed notes on content reviews including the rationale behind actions taken.
Process Improvement
- Offer feedback to enhance moderation techniques and refine policies and procedures.
Requirements
Skills That Speak Volumes
- A minimum of 1 year of experience in content moderation data annotation or a similar role (candidates with no experience are welcome to apply).
- Can start ASAP.
- Familiarity with content moderation tools and data annotation software is a plus.
- Strong attention to detail and the ability to identify nuances in content and data.
- Excellent communication skills both written and verbal.
- Strong analytical and problemsolving skills with the ability to make quick decisions based on established guidelines.
- Adaptability to changing guidelines and work environments along with a willingness to learn new tools and processes.
- Familiarity with ecommerce platforms and an understanding of online community dynamics is a plus.
- Basic knowledge of machine learning concepts and annotated data is an advantage.
Benefits
Your Hard Work Well Rewarded
- Comprehensive HMO coverage with free dependent
- Prime office location in Pampanga (Conveniently accessible by PUVs with nearby restaurants and banks)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit )
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Welcome to Emapta Philippines!
Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience recognition for your contributions with competitive compensation packages reflecting your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development.
With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals passionate about creating meaningful impacts through premium global opportunities at your fingertips. Apply now and shape a brighter future with us!
#EmaptaExperience
Skills That Speak Volumes A minimum of 1 year of experience in content moderation, data annotation, or a similar role (candidates with no experience are welcome to apply). Can start ASAP. Familiarity with content moderation tools and data annotation software is a plus. Strong attention to detail and the ability to identify nuances in content and data. Excellent communication skills, both written and verbal. Strong analytical and problem-solving skills, with the ability to make quick decisions based on established guidelines. Adaptability to changing guidelines and work environments, along with a willingness to learn new tools and processes. Familiarity with e-commerce platforms and an understanding of online community dynamics is a plus. Basic knowledge of machine learning concepts and annotated data is an advantage.