Operations and Compliance Lead

The Operations & Compliance Lead ensures operational excellence by managing compliance administrative functions policy frameworks and company information systems. This role drives adherence to regulatory standards enhances the organisation s resource center and delivers highquality administrative support to maintain a compliant and efficient operational structure.

• Drive adherence to legal regulatory and internal compliance standards across all regions and initiatives ensuring our company and program operations stay aligned.
  

• Lead audits and generate insightful compliance reports fostering transparency and accountability throughout AMI.
  

• Stay ahead of evolving regulations proactively updating practices and policies to keep AMI fully compliant.
  

• Partner closely with the Operations Associate to ensure smooth completion of daily compliance tasks while maintaining a strategic focus on broader compliance objectives.
  

Policy & Document Management

• Lead the creation upkeep and review of organisational policies ensuring they re aligned with best practices and regulatory standards.
  

• Manage AMI s resource centre and informationsharing platforms prioritising document accessibility accuracy and security.
  

• Design and implement a document control system that keeps organisational records current and consistent across all teams.
  

Procurement Responsibilities

• Oversee procurement processes across companywide and programmelevel initiatives ensuring compliance with organisational policies and regulatory standards.
  

• Review and negotiate vendor contracts to ensure costefficiency value for money and alignment with organisational needs.
  

• Develop and maintain a centralised vendor database tracking supplier performance and contract details.
  

• Monitor procurement activities identifying opportunities for cost savings and process improvements.
  

Administrative Oversight

• Take charge of asset management maintaining a current inventory and ensuring proper allocation regular maintenance and timely replacement of equipment and supplies.
  

• Champion compliance and procurement standards for companywide and programlevel initiatives ensuring all policies are consistently followed.
  

• Review and negotiate key service contracts including office rentals and utilities to guarantee costefficiency and high value.
  

• Develop robust systems to monitor procurement compliance and track supplier performance in line with established agreements.
  

Training & Awareness

• Create and deliver impactful training sessions that equip employees with a clear understanding of compliance requirements company policies and resource access procedures.
  

• Serve as the goto expert for all compliancerelated inquiries providing teams with essential guidance and resources.
  

CrossFunctional Collaboration

• Collaborate closely with HR IT and the Corporate Projects Lead to align and enhance operational systems policies and informationsharing tools.
  

• Lead crossteam compliance initiatives coordinating efforts across departments to drive AMI s compliance goals.
  

Requirements

Qualifications & Experience:

• Bachelor s degree in Business Administration Law Operations Management or a related field.
  

• 6 years of experience in compliance operations or administrative management.
  

• Proven success in managing regulatory compliance across multiple jurisdictions.
  

• Proficiency with compliance tracking tools data systems and operational dashboards.
  

• Familiarity with legal frameworks such as GDPR or equivalent data protection laws.
  

Skills & Competencies:

• Exceptional attention to detail ensuring accuracy in compliance audits and policy documentation.
  

• Ability to manage multiple projects simultaneously while meeting deadlines.
  

• Comfort with compliance tracking resource management platforms and performance dashboards.
  

• Strong interpersonal skills to work with multiple teams and external partners fostering a culture of compliance.
  

• Proactive in identifying compliance risks and implementing effective solutions.
  

• Leadership: Ability to lead teams across functions and drive results through collaboration.
  

• ProblemSolving: Proactive in identifying issues and implementing practical solutions.
  

• Accountability: Ownership of compliance and administrative functions ensuring timely and highquality outcomes.
  

Benefits

Why join us

• A highimpact diverse and ambitious team with common values:
  

• Be the best: We work really hard are proud of what we do and love delighting our clients with quality.
  
• Own it: We step up to the task never pass the buck and hold ourselves accountable for delivering results.
  
• Push the limits: We ask why embrace failure and try new things. We never settle.
  
• Do what s right: We act with integrity confront dishonesty treat people fairly and strive to contribute to the greater good
  
• Always care: We don t have ego it s always team before me . We are kind we celebrate each other s success and we care enough to give honest feedback.
  

• A dynamic office & team life:
  

• Brand new offices in Westlands Nairobi.
  
• Monthly team social events and yearly offsite.
  
• Regular learning and coaching opportunities.
  
• A hybrid working model.