Operations Manager
Operations Manager
Posted on :
15-02-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Our Client is looking for an Operations Manager who will be responsible for overseeing and optimizing operational processes across the organization with a focus on driving efficiency enhancing logistics and implementing process improvements. This role will encompass a broad scope including logistics customer service sustainability initiatives and technology implementation to ensure seamless operations and alignment with the company s strategic objectives.
Key Responsibilities
- Operational Process Optimization
- Conduct a comprehensive review of operational workflows across departments including warehouse logistics and order fulfillment.
- Identify inefficiencies and implement process improvements to enhance costeffectiveness and operational performance.
- Collaborate with crossfunctional teams to ensure alignment with business growth and strategy.
- Logistics and Supply Chain Management
- Oversee the entire supply chain including inbound and outbound logistics transportation and inventory management.
- Optimize route planning delivery schedules and fleet utilization to improve delivery times and reduce costs.
- Build and maintain strong relationships with transport providers and negotiate service agreements.
- Warehouse Collaboration and Inventory Control
- Partner closely with the Head of Warehouse to ensure adherence to policies and processes while driving improvements in inventory control systems.
- Leverage technology to streamline inventory tracking and minimize stock discrepancies.
- Maintain a collaborative relationship to balance operational control with innovation.
- Customer Service and Order Fulfillment
- Streamline order fulfillment processes to enhance accuracy speed and customer satisfaction.
- Act as a bridge between operations and customer service teams to address bottlenecks and improve overall service delivery.
- Technology and Innovation
- Drive the adoption of advanced technologies such as ERP upgrades AI tools and automation solutions to improve efficiencies.
- Automate manual processes across operations to save time and reduce errors.
- Stay updated on industry trends to identify and implement relevant innovations.
- Cost Optimization and Financial Oversight
- Identify and implement costsaving initiatives across operations including logistics and warehouse management.
- Regularly review operational expenses and propose strategies for resource optimization.
- Collaborate with the finance team to ensure adherence to operational budgets.
- Health Safety and Compliance
- Ensure compliance with all health safety and environmental regulations.
- Develop and implement safety protocols across operations to minimize risks.
- Promote a culture of safety and accountability within the operations team.
- Sustainability and Environmental Initiatives
- Lead initiatives to minimize the environmental impact of operations such as waste reduction and optimizing transport routes for fuel efficiency.
- Work with relevant teams to ensure sustainability goals are met.
- Performance Management and Training
- Develop KPIs to monitor operational performance and ensure continuous improvement.
- Implement training programs to upskill team members and instill operational excellence.
- Actively manage team performance providing feedback and coaching as required.
Requirements
Key Competencies and Skills
- Analytical Thinking: Ability to evaluate complex processes and identify opportunities for improvement.
- Operational Expertise: Comprehensive knowledge of logistics supply chain and operational processes.
- Leadership and Collaboration: Proven ability to manage teams drive change and work across departments.
- Technological Savvy: Familiarity with ERP systems logistics software and automation tools.
- Customer Focus: Strong understanding of customer service principles and the importance of order accuracy and timeliness.
- Sustainability Orientation: Commitment to environmentally friendly practices and initiatives.
Qualifications and Experience
- Bachelor s degree in Operations Management Supply Chain Business Administration or a related field. A Master s degree is an advantage.
- 710 years of experience in operations logistics or supply chain management.
- Demonstrated success in process optimization technology implementation and cost reduction initiatives.
- Strong leadership skills and experience managing crossfunctional teams.
KPIs and Success Metrics
- Reduction in operational inefficiencies (e.g. time savings cost reductions).
- Improved logistics performance (e.g. reduced delivery times optimized fleet usage).
- Enhanced customer satisfaction scores related to order fulfillment and delivery.
- Successful implementation of process improvements and new technologies.
- Measurable contributions to sustainability goals (e.g. reduced carbon footprint waste minimization).
- Achievement of budgetary targets and operational KPIs.
Benefits
Why Join the organization
- Opportunity to lead and optimize operations in a dynamic and marketleading company.
- Work on impactful projects across logistics warehouse customer service and technology.
- Be part of an organization committed to innovation sustainability and excellence.
Technical training in sales, marketing or any relevant field. Excellent oral and written communication skills. Superior interpersonal skills. Ability to take initiative and work independently. Exceptional organizational skills. A minimum of 1 year of experience infield sales. Strong knowledge of FMCG / Retail industry standards. Confident and charismatic approach to people.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
