Operations Analyst
Operations Analyst
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Job Description
Greetings for the day!
Position: Operations Analyst
Duration: 12 Months
Location: Atlanta (Hybrid)
Job Responsibilities:
Preferred Qualifications:
Bachelors degree in a related field from an accredited college or university and the following:
Four or more years of experience with technology development projects acting as a liaison between business users and technical staff.
Two or more years of experience automating and documenting business processes.
Two or more years of experience creating user stories based on collected requirements and welldefined acceptance criteria on a software project management platform such as JIRA DevOps Microsoft Project or TFS.
Experience with technology development projects.
Certified Business Analyst Professional (CBAP) Certification of Capability in Business Analysis (CCBA) Project Management Institute Business Analyst (PMIPBA) or similar certification
Technical Competencies:
Advanced skills in Microsoft Word Excel (e.g. VLOOKUPs and pivot tables) and PowerPoint
Intermediate skills in SharePoint and information databases.
Excellent oral written analytical presentation and interpersonal communication skills.
Ability to communicate complex information in a clear and concise manner.
Ability to organize and evaluate data to drive decision making.
Ability to evaluate program and process effectiveness.
Understanding of how data systems interact and ability to troubleshoot data discrepancies.
Strong knowledge/experience of program development and implementation.
Ability to gather business user needs and translate those needs to technical staff that are responsible for the coding and development of data systems.
Ability to exercise judgment decisiveness and creativity in situations involving the evaluation of information against sensory judgmental or subjective criteria as opposed to that which is clearly measurable or verifiable.
Knowledge of the needs and processes necessary to automate processes.
Ability to understand business user needs and translate those needs to technical staff that are responsible for the coding and development of technical systems.
Ability to multitask prioritize and work independently as well as in team environments.
Ability to collaborate and work effectively as a team member.
Ability to develop trusting relationships and resolve conflict.
Ability to work with diverse communities and sensitivity to needs and concerns of various cultural groups.
Physical Position Requirements:
Work is typically performed in an office environment with intermittent sitting standing or walking in various settings.
The ability to speak clearly to hear and understand at a normal conversational level and to receive detailed information through verbal communication.
Close visual acuity to perform an activity such as: preparing and analyzing data; viewing a computer terminal; extensive reading and visual inspection.
Full range of hand and finger motion for data entry purposes.
Thanks and Regards
Employment Type
Full Time
