Customer Support - Seller Partner
Customer Support - Seller Partner
Posted on :
04-12-2024
Employer Active
1 Vacancy
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Job Description
Customer Support Seller Partner
Location:Kochi Infopark
Working Days :5 Days (Rotational week off)
Salary: per month
Qualification : Higher Secondary Pass
Requirement : Strong verbal and written English communication skills
Joining Date: Immediate openings for December 16th or January 3rd
Responsibilities:
- Address seller inquiries via inbound and outbound calls providing timely and effective resolutions.
- Handle email and chat communication for nonvoice support tasks.
- Maintain a professional and customerfocused approach while resolving issues.
- Accurately log all interactions solutions and updates in the internal systems.
- Collaborate with internal teams to escalate and resolve complex concerns.
- Follow established processes and guidelines to uphold seller satisfaction.
Requirements
- Basic computer proficiency including typing and familiarity with CRM or similar tools.
- Problemsolving abilities and a proactive approach to challenges.
- Customerfocused mindset with attention to detail.
- Immediate availability to join on the specified dates.
Benefits
- Commuter assistance
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Yearly bonus
English Communication Skills
Education
Higher Secondary
Employment Type
Full Time
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