Planning and execution interpret and implement quality assurance standards data collection management and analysis customer service orientation Daily customer complaints analysis and process implementation.
Responsible for Quality Control for Fresh Produce received at Distribution Centres based on given standards & specifications.
To ensure 100% compliance to quality requirements at Distribution Centres Set up operate and maintain the documentation of recurring quality issues.
Daily customer complaint & return analysis Monitoring work of Quality team at Distribution Centres Dark Stores FIFO/Hub return Management/Internal QC/ Excess Inventory reporting and Cut.
Veg Facility hygiene & Process Implementation.
Tracking vendor performance in terms of delivering quality of produce.
Benchmark the quality from a competitive store & market.
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