IT DesktopField Services IT Tier 2 Technical Support
IT DesktopField Services IT Tier 2 Technical Support
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Salary Not Disclosed
1 Vacancy
Job Description
- The project includes daily operational support and IT Tier 2 enduser device support.
- Must have a valid drivers license car insurance and dependable vehicle
- Provide InPerson Corporate office and clinic onsite support for end user IT desktop support services
- Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
- Consistently exhibits behaviour and communication skills that demonstrate commitment to superior customer service including quality care and concern with each and every internal and external customer
- Coordinates with both internal IT resources and external vendors as needed on smallscale application and hardware upgrades or installations
- Ensures proper ticket communication protocol including announcing arrival work performed status and departure
- 4 to 7 years
- Service Desk
- Desktop Support Remote
- Field Services
- Provide onsite IT support to more than 90 sites and 6500 users located near Los Angeles and Orange County CA.
- Deliver daily operational support and IT Tier 2 enduser device support.
- Must have a valid drivers license car insurance and a dependable vehicle.
- Provide inperson corporate office and clinic onsite support for enduser IT desktop support services.
- Support laptops and desktops for Windows devices including software installations and enduser data migrations.
- Consistently exhibit behaviour and communication skills that demonstrate a commitment to superior customer service including quality care and concern with each internal and external customer.
- Coordinate with both internal IT resources and external vendors as needed on smallscale application and hardware.
- 1 3 years of experience in desktop laptop and smart phones troubleshooting
- Experience with Android and Apple IOS support
- Must be able to lift up to 70 pounds
Employment Type
Full Time
