French Customer Advisor
French Customer Advisor
Posted on :
03-12-2024
Employer Active
1 Vacancy
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Job Description
About Us: Join our vibrant team where we are committed to providing topnotch customer service and support. We are looking for a dedicated and friendly French Customer Advisor to assist our clients from Lisbon whether remotely or onsite. If you are passionate about customer service and fluent in French we want to hear from you!
Key Responsibilities:
- Deliver exceptional customer service to Frenchspeaking clients via phone email and chat.
- Address and resolve customer inquiries and issues promptly and efficiently.
- Provide detailed information about our products and services.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with team members to improve customer service procedures and satisfaction.
- Keep uptodate with product knowledge and company policies to assist customers effectively.
Requirements:
- Fluent in French (both written and spoken); proficiency in English or Portuguese is a plus.
- Excellent communication and interpersonal skills.
- Previous experience in customer service or a similar role is preferred.
- Strong problemsolving skills and attention to detail.
- Ability to work independently whether remotely or onsite.
- Proficiency in using computers and customer service software.
- Reliable internet connection and a quiet workspace for remote work.
What We Offer:
- Competitive salary and benefits package.
- Work remotely from anywhere in Portugal
- Flexible working hours and the option to work remotely or onsite.
- Comprehensive training and ongoing support.
- Opportunities for career growth and advancement.
- A supportive and inclusive work environment.
- Regular teambuilding activities and company events.
How to Apply: If you are excited about this opportunity and meet the requirements please send your CV
Employment Type
Full Time
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