Customer Support Specialist
Customer Support Specialist
Posted on :
03-12-2024
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1 Vacancy
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Job Description
Join a Global Leader in Customer Experience and Unlock an Exciting Career Opportunity!
Are you passionate about delivering exceptional customer experiences Fluent in Slovenian (C1/native) and English (B2) If yes this is your chance to work with a leading consumer electronics project in a role that combines professional growth exciting perks and the flexibility to work remotely!
Location
- Romania (Work from home within Romanias territory)
- Flexibility to work from Slovenia: After 6 months you may return and work from Slovenia for up to 5.6 months with Project Manager approval before returning to Romania.
Key Details
- Position: Customer Support Specialist (Slovenian)
- Starting Dates:
- 16th December 2024
- 20th January 2025
- Salary:
- 9000 RON Gross (1800 EUR Gross/month)
- Signing Bonus: 2000 EUR Gross (paid over 12 months: 500/300/300/100/100/100/100/100/100/100/100/100 EUR)
- Performance Bonuses:
- Up to 200 EUR Gross after 3 months
- Up to 300 EUR Gross after 12 months
- Up to 400 EUR Gross after 24 months
Relocation & Benefits
- Relocation Support:
- Fully covered transportation from your current location (plane bus or train).
- Accommodation options:
- 3 months in company accommodations (if relocating to ClujNapoca) OR
- Rent allowance of 500 EUR/month for 6 months (any location in Romania).
- Meal Tickets: 30 RON/day (equivalent to 120 EUR/month for 20 working days).
- Medical Subscription: Starting from your 2nd month of employment.
Your Role
- Deliver outstanding customer support for a leading consumer electronics brand.
- Resolve inquiries efficiently and professionally via multiple channels (email chat phone).
- Collaborate with team members and escalate issues when necessary.
- Act as the voice of the customer ensuring satisfaction and loyalty.
Selection Process
- Application Submission
- Validation
- First Interview
- Final Interview
- Job Offer
- Hired
Requirements
- Languages: Slovenian (C1/native) & English (B2).
- Documentation:
- EU citizens or EU residence card holders.
Why Join Us
- Flexibility: Work remotely from Romania with the potential to work from Slovenia temporarily.
- Competitive Compensation: Attractive salary with performancebased growth.
- Comprehensive Support: Relocation accommodation meal tickets medical subscription and more.
- Career Growth: Join a global leader in customer experience with ample opportunities to develop and advance.
Ready to take your career to the next level Apply today and become part of a dynamic inclusive and thriving team!
Employment Type
Full Time
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