MSM - Direct Sales - SZ1
MSM - Direct Sales - SZ1
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Job Description
Your Roles & Responsibilities
The incumbent will be responsible for achievement of sales closure targets for Properties premium residential portfolio in Bangalore through sales planning promotion strategy overseeing sales administration and contributing to direct sales booking value.
Role Specifications
Key responsibilities
A. Direct sales & sales closures
Achieve sales booking value as per defined AOP for Bangalore portfolio. Key responsibility is leading a team to achieve sales closures for allocated residential projects
Coordinate with marketing team to share lead funnel targets monitor and track lead funnel metrics across all marketing campaigns share relevant collateral requirements and track delivery
Strategize and execute plans for different direct sourcing channels presales (contact center) loyalty & referral sales corporate sales NRI sales etc. Innovate and execute on alternate direct sales channels to maximise percentage of direct sales and optimize cost of sales
Effective coordination with HO and crossfunctional stakeholders on support for different sales verticals
Lead sales administration and ensure customer journey cadence at the customer experience centres. Training and monitoring sales admin and support staff
Effective data management analysis and ensuring all system compliances are met for sales function
Share timely consumer insights with marketing product and other relevant stakeholders basis sales interactions
Build a culture of customer centricity among the team responsiveness to customer queries even post sales timely conflict resolution effective collaboration with CC teams to ensure customer delight
B. Sales strategy
Sales Planning: Creates and recommends a sales strategy for achievement of assigned sales targets e.g launch plan for new project
Lead inventory categorization and product related inputs to design team basis saleability
Lead recommendation for pricing strategy basis product design inventory classification and market related benchmarks
Analyse and recommend relevant sales value propositions for new launches and sustenance sales activations basis sales targets
Owning preparation and update of all sales related documentation customer FAQs application forms product specifications etc. Lead crossfunctional coordination with design operations customer centricity legal etc. to gather required signoffs on all customer documentation
C. People leadership
Building sales capability of the team members owning learning and development agenda for team set medium term career roadmap individually
Work nonpolitically and balance work allocation within the team
Share ongoing constructive feedback on performance and behavioural aspects
Carrying out team building & engagement activities
Key Performance Indicators for the role:
Sales closure booking value achievement vs AOP
Percentage of direct sales achieved
Lead funnel conversion ratio metrics
People KPI: 360 surveys % of team members advancing to next roles Retention %
Key skills and attributes for success
Consultative selling skills solutionbased approach to resolve customer need
Problemsolver with a penchant for data and insights
Empathy and active listening skills demonstrated with both customers and colleagues
Strong bias for action
Strong interpersonal skillsets and ability to resolve conflicts in challenging business scenarios
Ability to influence senior stakeholders through persuasive logic and reasoning
Passionate about residential real estate
Position Requirements
Qualification & Experience:
MBA in Marketing & Sales (from Tier 1 Bschool preferred)
610 years of relevant experience in direct sales/sales closures in Bangalore residential real estate
Minimum 2 years of experience in leading a team.
Remote Work :
No
Employment Type
Full Time
