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Jobs by Experience drjobs

0-1years

Job Location drjobs

Chennai - India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

This is a remote position.

This is a remote position.

Excited to join the world of customer support Apply now for the CRM ADMIN position at MTC!


Abhyaz is seeking a dedicated CRM ADMIN Executive who is passionate about delivering product service. If youre ready to provide topnotch support to our customers and ensure their satisfaction then this opportunity is for you.


Core Functional Responsibilities:

As a CRM administrator youll be responsible for managing and customising the CRM platform to meet the organizations needs. Youll also support users in using the system effectively.
A CRM administrators core responsibilities include:
  • System administration: Managing the CRM system including user permissions workflows custom objects and profiles

  • User support: Providing support and troubleshooting for users including answering questions and resolving issues

  • Data analysis: Analyzing data to gain insights into team productivity effectiveness and operation

  • Collaboration: Working with other teams to capture business requirements and implement CRM solutions

  • Integration: Coordinating and supporting integrations with thirdparty apps plugins and tools

  • Security: Setting up processes to manage and protect customer and business data

  • Training: Providing training to administration staff and faculty

General Responsibilities:

  1. Manage and organize office operations: Administrators oversee daytoday operations such as managing schedules coordinating meetings and handling correspondence. These ensure that your office environment is organized and efficient.
  2. Maintaining records and databases: Administrators often handle sensitive information and maintain databases and records. Data accuracy security and confidentiality are guaranteed.
  3. Financial Management: Administrators can manage budgets track expenses and process invoices. We may also work with the finance department to ensure financial compliance.
  4. Staff support: Administrators can help with the hiring onboarding and offboarding process. We may also record employee records administer benefits and reconcile payroll.
  5. Communication and Coordination: Administrators act as liaisons(a link for communication) for internal and external stakeholders. Facilitate communication between team members departments customers and suppliers. We may also assist you in preparing reports presentations and other communications.

About Abhyaz Internships :




Abhyaz Internships are a 416 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 25 30 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure. We publish your work results in your online portfolio allowing you to strengthen your professional resume and social media profiles while showcasing your work to best position your talents for future opportunities.The outcomes will be bytesized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project may be offered a guidance and support to secure placements within reputable companies.




Hiring Process:


Steps Process Timeline

Step 1 Job Postings on our Career page Friday

Step 2 Call for Registration and Enrolment Friday

Step 3 Completing Portfolio Submissions Next Thursday

Step 4 Evaluation Process ends on Abhyaz platform Next Thursday

Step 5 Interview & Job offer Friday

Step 6 Onboard Accept our Job Offer and onboard Monday

Do follow us on Linkedin / Twitter / YouTube



Requirements

Qualification:

Bachelors degree preferred.

Excellent communication skills both verbal and written.

Strong problemsolving abilities and a customerfocused mindset.

Problemsolving:
  • The ability to analyze and solve problems



  • Interpersonal skills:
    The ability to work with people of different technical skills



  • Communication:
    The ability to communicate complex concepts clearly



  • Data management:
    The ability to maintain accurate customer data



  • Project management:
    The ability to manage projects
    You should also have knowledge of customer relationship management (CRM) software and technical skills.

About Abhyaz:

Abhyaz offers diverse internship opportunities across various job roles enabling individuals to gain practical experience and develop careerrelevant skills. Through evaluations and onboarding courses Abhyaz identifies and selects talent ensuring interns are equipped for workplace success. Operating in two main business verticals MTC (Digital Transformation) and CNCTrain (SMART Manufacturing) interns gain exposure to cuttingedge technologies and industry practices. Abhyaz fosters a symbiotic relationship between talent and industry enhancing recruitment success by providing skilled interns to partner organizations. Interns work on impactful projects contributing to partner organizations success and growth. Engaging with a diverse community of students job seekers professionals and industry partners Abhyaz creates a vibrant ecosystem for talent development. Explore opportunities at .

  • Education

    Bachelor's

Employment Type

Full Time

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