MARKET RESEARCH EXECUTIVE
MARKET RESEARCH EXECUTIVE
Posted on :
30-11-2024
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1 Vacancy
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Job Description
Job Description:
- Handle correspondence from call centers website emails forms and WhatsApp and forward to the relevant departments for action.
- Ensure timely followup on unresolved issues and maintain coordination with call center staff for efficient operations.
- Review and classify around 400 website emails and compile reports from direct emails and CRM tools. Consolidate call center and CP data for unified reporting.
- Conduct training sessions with the Brand Team for Sybrid/Field service staff on product launches events and updates.
- Oversee inhouse surveys (e.g. product use fragrance testing) and coordinate product testing at the factory. Ensure smooth execution by working with external agencies.
- Review external reports for accuracy and support the Research Manager in generating departmentspecific reports.
Qualification and Skills:
- Bachelors / Masters or studied statistics or research
- 12 years or fresh with relevant qualifications
Location: Karachi
Employment Type
Full Time
Key Skills
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