Head Direct Business Secured Unsecured Loans
Head Direct Business Secured Unsecured Loans
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Job Description
Job Role: Head – Direct Business (Secured & Unsecured Loans)
Location: Mumbai (Thane)
CTC: As per industry standards
Job Summary:
Lead the Direct Business segment with a focus on secured and unsecured loan products including Loan Against Property (LAP) and Business Loans (BL). Drive business strategies manage teams and ensure operational excellence within a sales contact center environment.
Key Responsibilities:
- Develop and execute strategies for the Direct Business vertical to meet organizational goals.
- Manage and lead a sales contact center team to achieve targets for secured and unsecured loan products (LAP & BL).
- Drive customer acquisition and retention strategies.
- Ensure compliance with regulatory and company policies.
- Analyze market trends and competitor offerings to optimize business strategies.
- Monitor team performance and provide regular training and mentorship.
Qualifications & Experience:
- Education: MBA/Bachelor's in Business Sales or Marketing.
- Experience: Minimum 10 years in a leadership role within a sales contact center preferably in a D2C financial services environment handling both secured and unsecured loan products.
Key Skills:
- Strong leadership and team management capabilities.
- Expertise in secured (LAP) and unsecured loan (BL) products.
- Excellent communication and interpersonal skills.
- Strategic thinking with strong analytical skills.
KPIs:
- Achievement of sales and revenue targets.
- Portfolio growth in LAP & BL segments.
- Customer acquisition and retention rates.
- Operational efficiency and team performance metrics.
Apply Now!
Send your CV to or WhatsApp at
Contact: Utprerika Srivastava
Lead Manager HR
Staffiaa Services.
Employment Type
Full Time
