As Technical Support Engineer you will:
- Responsible for the regional technical support in Europe respond and provide technical solutions quickly through service portal remote diagnostics and onsite support;
- Regional regular visit organize meeting workshop and other activities with regional partners and headquarter to continuously improve regional technical capability;
- Organize and carry out onsite technical training for new product launch level training program and onthejob training program in accordance with relevant stakeholders;
- Collect and report information for typical fault tendency latest and critical fault and promote instant solution of quality problems;
- Development and release the technical notice typical technical repair cases;
- Regional special event management timely onsite support with quick solutions technical research and analysis according to stakeholders instructions;
- Instant respond for special event management;
- Other works assigned from line manager.
Your profile:
- Bachelor degree or above more than 2 years relevant experience;
- Fluent Chinese and English speaking.
- Strong cross culture communication skills and crossfunction coordination ability;
- Ability to work under pressure and to strict deadlines in a dynamic environment;
- NEV Technical background is preferable;
- Willingness to frequent trip in Europe and travel to China.
Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team