Delivery Executive
Delivery Executive
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Job Description
We help the world run better
At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purposedriven and futurefocused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from.
What youll do:
The Delivery Executive (DE) provides effective project / program oversight for one or more Value or Strategic accounts. The DE is responsible for ensuring that effective Program Governance is established for each account and is the primary point person from delivery aligned to the customer executives throughout the services lifecycle from sales support through implementation and post golive. In addition to delivery support the DE is responsible for positioning additional SAP Services in support of the success of the customer.
In this billable role the DE:
- Assists the SAP license sales team in the closing of any software deals by providing oversight to the implementation planning & estimating and coordinating multiple SAP LOBs and partners as required.
- Builds credibility / trust with Strategic & Value Account customers in solution support solution implementation phase.
- During implementations manage overall services relationship between customer partner and SAP to ensure that projects / programs are delivered ontime within budget and with the highest levels of customer satisfaction through billable consulting.
- Business development actively identifies and develops business opportunities; creates long term value plans with customer to achieve customer business objectives and expanding SAP services on the account.
- Responsible for analyzing and executing on strategic projects building consensus among stakeholders ensuring alignment of project tactics with corporate strategy and communicating project goals at a strategic level
- Provides guidance to the SAP project team including resource strategy issues and escalation management project execution and general information. Work with CP when new Service Sales opportunities are identified to expand business and continually inform Management of opportunity status and revenue KPIs for their Value or Strategic Account(s)
- Provide talent and workforce management by following a strong career framework which includes skills enhancement and career development planning.
- Support administrative and cultural excellence by demonstrating behaviors consistent with our values based culture: Customer Focus Quality Product Excellence Integrity Commitment and Passion.
What you bring:
- 1015 years SAP services sales and services delivery experience including services management experience. Major Systems Integrator experience preferred.
- S/4HANA ERP leadership experience from pursuit through implementation
- Preferred PMP certification.
- Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration.
- Proven ability to build trusted relationships at the client executive level. Highly skilled at Clevel communications.
- Ability to effectively manage and resolve client escalations.
- Demonstrated leadership by example style in managing teams and clients.
- Prior experience leading SAP implementation teams is not required but is strongly preferred.
- Bachelors degree is required Masters degree preferred
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in endtoend business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purposedriven and futurefocused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and wellbeing and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an email with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is(USD) USD. The actual amount to be offered to the successful candidate will be within that range dependent upon the key aspects of each case which may include education skills experience scope of the role location etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
Employment Type
Full Time
