Spa Receptionist
Spa Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our Ambassador will be:
- Responsible for the daytoday operations of the spa front desk.
- Displaying excellent level of customer service at all times as you are the first impression that our guests will have as they enter the spa.
- You will be expected to be exceptionally well groomed polite informative and knowledgeable.
- At all times you must be representative of the qualities of someone delivering luxury service standards.
- To provide warm welcoming service without compromise to all guests.
- Establish a long term relationship with customers.
- The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and addon sales.
- Takes control of rebooking guest after treatment.
- Perform treatment most suited to guest utilising a range of techniques.
- Knowledgeable about all aspects of treatments spa therapy and the facility
- Monitors maintains and restocks assigned room with products supplies disposables and work tools.
Qualifications :
- Previous experience in a similar role is essential within the luxury spa environment;
- Knowledge of spa booking system or a similar property management system preferred;
- Organises time and work efficiently;
- Excellent eye for detail and an understanding of luxury guest expectations;
- Excellent verbal and written communication skills;
- Team player with a can do attitude;
- Has the ability and willingness to undertake further development;
- Works under pressure without negative impact;
- Develops and maintains cooperative working relationships;
- Projects professional image at all times through personal presentation / interpersonal skills;
- Initiates contact and establishes rapport easily.
- Strong presentation skills
- High degree of selfawareness with demonstrated aptitude for selfimprovement
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
