Pullman Auckland is looking for a talented and passionate Receptionist wishing to expand their knowledge in a 5star hotel environment.
As a Receptionist your primary responsibilities will include:
- Welcome guests from all corners of the world to our beautiful hotel growing relationships with new and regular guests.
- Ensure accuracy and professionalism with information and payments during arrivals and departures.
- Maintain a logical work sequence adhering to cash handling and security procedures.
- Provide valuable local knowledge and promote hotel facilities actively upselling to maximise occupancy and rates.
- Manage guest property with care ensuring proper documentation for storage.
- Promote Accor loyalty programmes contributing to guest satisfaction and brand loyalty.
- Work closely with a fantastic team fostering positive relationships with other Pullman Auckland departments including Housekeeping and Reservations.
Qualifications :
Whilst talent and attitude are our primary requirements you also have:
- Experience in a busy hotel environment
- Proven reception exposure and experience is an advantage
- Exceptional attention to detail and a nature that successfully connects with all guests
- The right to work in New Zealand
- Full NZ Drivers license and Opera Cloud knowledge is an advantage but not necessary.
- Be able to work a rotating roster across 7days including weekends and public holidays
Remote Work :
No
Employment Type :
Parttime