409501 Associate Director - Capability Owner - Change Management
409501 Associate Director - Capability Owner - Change Management
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Job Description
We re looking for agile highperforming talent with a background and experience in leading large scale transformation programs and setting up Change CoE practice to join our Enterprise Transformation Office (ETO) team based in our vibrant Global Capability Centre (GCC) in Bengaluru. This team works with people across our various functions & businesses worldwide to make to drive our enterprise initiatives to drive performance and transformation.
We are looking for proven change practitioner with the ambition and capability to build a world class change management capability. You will bring your change expertise creativity and communication capabilities to build a strong change capability and possess strong influencing and people skills to engage and inspire diverse teams to enable effective adoption and embedding of change to deliver real business value.
As part of a modern ETO function delivering worldclass service you ll have the opportunity to develop your skills to progress in your career while working in a diverse and culturally rich environment with some of the best and brightest in the field.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following.
The Capability Owner for Change Management will lead the strategy development and implementation of change management frameworks and methodologies across the ETO function. This role will focus on driving a consistent integrated approach to managing change ensuring the organization s transformation efforts are aligned with its strategic objectives.
The key purpose of this role is to elevate the capability of ETO team members and ensure highest standards are met for the capability. This role owns continuous identification development and embedding of newer skills within change management capability (Core Soft and Enterprise skills) as they evolve and is relevant as well ensure knowledge retention and sharing.
Role Expectation:
1. Define and establish the vision strategy and goals for the Organizational Change Management (OCM) capability within the ETO function.
2. Methodologies/ frameworks:
a. Lead the development and maintenance of change management frameworks methodologies and tools that align with the organization s strategic initiatives. Ensure tools and templates are fit for purpose
b. Continuously assess and evolve the change capability practices and offerings based on feedback industry trends best practices and evolving business needs.
3. Capability Governance:
a. Drive consistency in change delivery through standardized approaches metrics and governance models across portfolios.
b. Drive capability standardization across portfolios.
c. Ensure consistent use of capability artifacts across ETO portfolios.
4. Capability Maturity Framework: Own and define capability maturity framework and strategy for improving capability maturity.
5. Capability Build:
a. Own (along with Training POCs) the effectiveness of capability trainings (core skills) this will include the identification of training needs creation of appropriate training materials and implementation of training plans and appropriate pedagogy and monitoring success criteria.
b. Develop a team of change management professionals within the transformation CoE and providing coaching mentoring and support to them and to talent deployed on CM programs to enhance their capabilities and effectiveness.
6. Knowledge Management:
a. Implement a knowledgesharing platform to capture and disseminate best practices lessons learned and case studies related to change management. Establish a knowledgesharing culture to leverage best practices lessons learned and innovative approaches to change management.
b. Build the content for Onboarding of the new change resources on methodology and best practices.
7. Change Practitioners Network: Set up and drive the Change communities of practice within ETO.
We would like to speak to you if you have these experiences and skills.
Deep subject matter expert in program changes and communication management.
Proven track record of delivering transformational change on multiple largescale programmes (e.g. SAP ERP deployments Cultural Change Transformation agendas M&A etc.) and setting up the Change Capability.
15 years experience of change management and communications delivery.
Certification in Change Management methodologies (e.g. Prosci ADKAR ACMP APMG) is a mandatory.
Change capability build Training experience.
Strategic thinking with the ability to align change capability build to business objectives.
Exceptional leadership and teambuilding skills with a focus on developing and mentoring talent.
Demonstrated experience in team building mentoring and talent development
Strong leadership communication and interpersonal skills with the ability to influence and engage stakeholders at all levels.
Analytical and strategic thinking with a track record of designing and implementing successful change management strategies.
Knowledge of change management methodologies tools and industry best practices.
Ability to navigate in a dynamic and fastpaced organizational environment.
Ability to inspire crossfunctional virtual global and diverse teams.
Relationship and stakeholder management (e.g. persuading and influencing skills)
Proven problemsolving and negotiation capabilities along with a processfocused perspective.
Flexible to work to cater time zones based on the business needs
Remote Work :
No
Employment Type
Full Time
