Customer Service Rep
Customer Service Rep
Posted on :
26-11-2024
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Job Description
We seek a Customer Service Representative to join our friendly fastpaced professional team. The ideal candidate has a background in customer service and proven experience interacting with clients and providing solutions to any issues they may have.
Duties and Responsibilities
Redirect calls to subject matter experts as defined in protocols
Manage customer interactions in a way that promptly solves customers problems.
Assist customers in verifying billing information collecting payments or resolving service issues.
Personalize an approach to effectively communicate with customers to accommodate needs resolve issues and prioritize tasks effectively.
Identify and generate sales opportunities by promoting additional company products to current customers.
Benefits:
401(k)
Dental Insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Duties and Responsibilities
Redirect calls to subject matter experts as defined in protocols
Manage customer interactions in a way that promptly solves customers problems.
Assist customers in verifying billing information collecting payments or resolving service issues.
Personalize an approach to effectively communicate with customers to accommodate needs resolve issues and prioritize tasks effectively.
Identify and generate sales opportunities by promoting additional company products to current customers.
Benefits:
401(k)
Dental Insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Employment Type
Full Time
Key Skills
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