As our next Breakfast Supervisor
Are you passionate about guest interaction Food and Beverage As a Breakfast Supervisor you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What you will be doing:
- Provide guidance and support to the Breakfast Team helping them to achieve their potential and accomplish overall departmental objectives.
- Ensure the Breakfast & Conference Service is run efficiently and that customers are satisfied with the quality of food drink and service they receive.
- Give attention to detail ensuring that the work environment is a safe pleasant and wellmaintained space.
- Assist in leading mentoring and training the Food & Beverage Breakfast team.
- Supervise and delegate duties; Ensure brand standards are maintained.
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal.
- Oversee the setup and breakdown of breakfast service areas including buffet stations and dining rooms.
- Handle guest complaints and feedback in a professional and timely manner ensuring guest satisfaction.
- Conduct regular quality checks on food items presentation and service standards.
- Collaborate with other departments to ensure seamless guest experience particularly for VIP guests and special events.
- Assist in developing and implementing strategies to improve breakfast service efficiency and guest satisfaction.
Qualifications :
Skills and Qualifications:
- Service focused personality is essential and a passion for everything Food and Beverage.
- Strong interpersonal and problemsolving abilities and the ability to lead by example.
- Previous experience working in Meetings & Events Operations would be advantageous.
- Fluency in English; additional languages are beneficial.
- Excellent customer service skills with a focus on creating memorable guest experiences.
- Exceptional time management and organisational skills.
- Proficiency in using pointofsale systems and basic computer applications.
- Flexibility to work early mornings weekends and public holidays as required.
- Strong attention to detail and commitment to maintaining high standards of cleanliness and presentation.
Remote Work :
No
Employment Type :
Parttime