What you will be doing:
- Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards
- Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner
- Take initiative to add a personalized experience for the guest
- Take ownership of guests privacy and belongings while ensuring exceptional service
- Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
- Proper stock of guest amenities cleaning supplies mini bar clean linen are arranged well on the trolley before starting the work.
- Check and make note of all the rooms with MAKE UP sign.
- Check and make note of all the room with Do Not Disturb sign before the end of the shift and respect the DND sign.
Qualifications :
Your experience and skills include:
- Service focused personality is essential
- Previous experience in a similar role in 5* hotel is an asset
- Strong interpersonal skills with a passion for service
- Good communication skills with ability to speak fluent English.
- Physically active and efficient.
Remote Work :
No
Employment Type :
Fulltime