IR Specialist and HR Generalist
IR Specialist and HR Generalist
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: IR Specialist and Account Manager
Location: Remote/Foreshore Cape Town
Reporting to: HR Manager
Probationary Period: 3 months
Working Hours & Setup: 40 hours per week Monday to Friday 09:00 to 18:00
Salary: R25 000 to R33 000 pm R1000 Connectivity Allowance
Benefits: Professional development opportunities
Who We Are
We are a leading incountry provider of Recruitment and Employer of Record (EOR) services in South Africa. Our operations span all 9 provinces covering 278 municipal areas. We serve a global client base in the USA UK and Australia offering comprehensive HR IR Payroll Tax Compliance and Employee Administration services to international companies hiring South African staff.
Role Overview
We are seeking a dynamic IR Specialist who is clientcentric and thrives on delivering exceptional service. You will play a pivotal role in managing client relationships ensuring compliance and handling all industrial relations matters. Represent the company at the CCMA and Labour Court. You will need to be a SA Labour Law specialist.
Key Responsibilities
Client Relationship Management
- Serve as the main HR point of contact for clients building and maintaining strong relationships.
- Identify opportunities to upsell services ensuring clients maximize the value of our solutions.
- Collaborate with recruiters providing insights on client hiring needs and preferences.
Employee Lifecycle Management
- Onboarding: Prepare and distribute onboarding documentation coordinate IT equipment for new hires.
- Offboarding: Manage employee exits including offboarding emails and IT equipment return.
- General Client Requests: Handle employment contract changes (salary adjustments working hours).
HR Compliance and Guidance
- Provide guidance on employee relations HR compliance and best practices.
- Manage employees through probation disciplinary processes and offboarding.
- Represent clients in CCMA and Labour Court proceedings when necessary.
Industrial Relations (IR) Management
- Labor Law Compliance: Ensure adherence to BCEA LRA EEA and OHSA regulations. Also advise the HR team on complex labour issues.
- Conflict Resolution: Mediate disputes between employees and management to maintain a harmonious workplace.
- Disciplinary Procedures: Oversee disciplinary actions ensuring compliance with policies and laws. CCMA and Labour Court Represnentation.
- Grievance Handling: Address employee grievances promptly investigate thoroughly and implement solutions.
Policy Development and Implementation
- Develop and update workplace policies to align with legal standards and best practices.
- Ensure effective communication and implementation of policies.
Training and Education
- Conduct training sessions for managers and employees on labor laws workplace policies conflict resolution and effective communication.
Documentation and Reporting
- Maintain accurate records of disciplinary actions grievances union negotiations and other IRrelated activities.
- Prepare regular HR reports and analytics for clients.
Advisory Role
- Advise management on laborrelated issues offering guidance on best practices and risk mitigation.
Workplace Investigations
- Investigate allegations of misconduct harassment and other workplace issues.
- Compile comprehensive investigation reports with recommended actions.
BBBEE Compliance
- Assist in maintaining BBBEE compliance and preparing scorecards.
- Do all submissions and planning.
Qualifications
- Bachelors degree in Human Resources Labour Law Business Administration or a related field.
- 3 years of HR experience preferably in EOR Recruitment or Labour Broking environments.
- Strong knowledge of South African labor laws and regulations.
- Proficiency in HR systems and documentation processes.
- Excellent interpersonal communication and conflict resolution skills.
- Strong analytical organizational and problemsolving abilities.
- Ability to work independently and collaboratively in a fastpaced environment.
Employment Type
Full Time
