Incumbent should have good communication skills in English both oral and written. Have good listening and influencing skills a strong customer focus is a must and will work for the SIAM team a. The Incumbent will work on incident Change Problem Knowledge management and Service requests processes and contribute to Identify continuous improvement opportunities to enhance these processes. The incumbent will document communicate and support services and support governance of enterprise third party infrastructure service providers. The position expects the incumbent to work during nontraditional schedule and provide on call support.
Qualification and Exp : Bachelor of Science with specialization in IT or Management (B.ScIT BCA BIT BMIT BBA BE BTech) with 2 years of experience in IT Services and Operations management understanding ITIL processes specific experience of working with Problem Change Knowledge and Incident management
Job Title: Hi Applicants!!! Hiring for a Job in a Reputed Organization(Product and Service based company). Here is a Gateway to it through ALP Consulting. Recruiting Employment Type: Permanent Experience: Skills Required: Excellent Communication Skills Strong Experience in : Job Location: Pan India Note: Maximum 60 Days Notice Period will be Prioritized.