Medical Care Program Assistant
Medical Care Program Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join a Global Team Without Leaving Your Roots
Empower lives with our client a trailblazer in menopause care and women s health. Pioneering personalized solutions our client transforms lives through innovative treatments expert guidance and holistic wellness strategies. As a Medical Care Assistant with a nursing background you ll gain international exposure collaborate with experts in menopause care and help transform lives all while building a rewarding impactful career that spans borders.
As a Medical Care Assistant you will empower individuals by offering compassionate support guidance on menopause management and coordination with healthcare professionals. Your role will bridge understanding education and care to ensure a seamless experience for every individual seeking relief and wellness solutions.
Shift: Shifting
Work Setup: Hybrid Pampanga
Perks: Day 1 HMO Abovemarket salary Global exposure
- Provide empathetic informative and solutionoriented support to individuals seeking assistance with menopauserelated questions including symptom management lifestyle adjustments and treatment options.
- Educate callers about the physical emotional and hormonal changes associated with menopause offering evidencebased information on symptom relief nutrition exercise and overall wellness strategies.
- Assist in scheduling consultations or followup appointments with healthcare providers including doctors specialists or therapists specializing in menopause care.
- Advise individuals on services and products beneficial for managing menopause symptoms such as supplements therapies and lifestyle programs.
- Understand the unique challenges of menopause and provide compassionate support recognizing its emotional and physical impact.
- Maintain accurate and detailed records of interactions ensuring all client inquiries and actions are properly documented.
- Collaborate with internal teams including healthcare professionals to deliver a seamless experience for individuals seeking medical support and advice.
- Maintain strict confidentiality regarding personal health information in compliance with HIPAA and other privacy regulations.
- Provide proactive followup support to ensure individuals have the necessary resources and guidance throughout their menopause journey.
Requirements
The Qualifications We Seek
Educational Background
- Graduate of Nursing RN (Philippines) is preferred; NMBA (Australia) is an advantage but not required.
- Certification in customer service or medical assistance is a plus.
Experience
- Prior experience in customer service healthcare support or patient advocacy is highly preferred.
- Experience working with individuals experiencing menopause or women s health issues is a strong plus.
Knowledge
- Strong understanding of menopause including its symptoms treatments and emotional impact is highly desired.
- Basic knowledge of medical terminology and the ability to navigate healthrelated information effectively.
Communication Skills
- Excellent verbal and written communication skills.
- Ability to explain complex information in a clear and compassionate manner.
Empathy & Compassion
- Strong ability to empathize with individuals experiencing menopause and provide sensitive nonjudgmental support.
Organizational Skills
- Strong attention to detail and ability to manage multiple inquiries and tasks efficiently.
Technology Proficiency
- Proficient in customer support platforms healthcare management software and Microsoft Office Suite (or similar tools).
Languages
- Proficiency in additional languages is a plus.
Benefits
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Hybrid work arrangement
- Prime office location in Pampanga (Easy access to restaurants and banks)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit )
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
Welcome to Emapta Philippines!
Discover boundless career opportunities with Emapta where your success is supported by stability innovation and teamwork. With global clients across various industries we foster a collaborative culture that values your contributions. Build your career with us and join a community committed to growth excellence and a brighter future.
#EmaptaExperience
The Qualifications We Seek Educational Background Graduate of Nursing, RN (Philippines) is preferred; NMBA (Australia) is an advantage but not required. Certification in customer service or medical assistance is a plus. Experience Prior experience in customer service, healthcare support, or patient advocacy is highly preferred. Experience working with individuals experiencing menopause or women s health issues is a strong plus. Knowledge Strong understanding of menopause, including its symptoms, treatments, and emotional impact, is highly desired. Basic knowledge of medical terminology and the ability to navigate health-related information effectively. Communication Skills Excellent verbal and written communication skills. Ability to explain complex information in a clear and compassionate manner. Empathy & Compassion Strong ability to empathize with individuals experiencing menopause and provide sensitive, non-judgmental support. Organizational Skills Strong attention to detail and ability to manage multiple inquiries and tasks efficiently. Technology Proficiency Proficient in customer support platforms, healthcare management software, and Microsoft Office Suite (or similar tools). Languages Proficiency in additional languages is a plus.
Employment Type
Full Time
