Solutions GeneralistGeneral Executive Assistant - 9407
Solutions GeneralistGeneral Executive Assistant - 9407
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
Job Description
Position: Solutions Generalist/General Executive Assistant
Type of contract: Independent Contractor
Working Hours: Starting at 10am PST Monday to Friday 40 hrs per Week
Salary Range: $1.500 $2.000 USD monthly
About the Company
Our client empowers creative entrepreneurs who are passionate about technology but lack the technical expertise to plan design code and deploy software. Their ambition isn’t to build another basic solution to a problem; their vision is to reimagine how we make software development accessible to million of people around the world enabling creative entrepreneurs to launch the next big (any)thing
About the Role
The Solutions Generalist/General Executive Assistant will play a key role in driving product adoption building seamless onboarding experiences and managing automation workflows. This customerfocused position demands a strategic thinker with a growth mindset and a strong foundation in AI and automation. You’ll work independently while collaborating across departments to create efficient customercentered processes and foster longterm user engagement.
Duties and responsibilities:
- Strategic Onboarding & Growth: Design and implement AIdriven onboarding experiences to enhance user satisfaction and retention from the initial signup phase onward.
- Workflow Automation: Develop and oversee automation workflows to streamline processes for both users and internal teams ensuring an efficient and smooth user journey.
- Customer Experience Management: Act as a primary support for new users proactively addressing questions troubleshooting issues and ensuring a high level of customer satisfaction.
- Growth Strategy & Analysis: Conduct customer and market analysis to identify growth opportunities adjust onboarding strategies and optimize the SaaS customer journey.
- AI Tool Integration: Research test and implement AI solutions that improve user engagement operational efficiency and product offerings.
- Collaboration: Work crossfunctionally with product marketing and customer success teams to align goals execute initiatives and share customer insights that inform product improvements.
Requirements:
- Background in SaaS ecommerce customer success or operations ideally within a startup or AIfocused environment.
- Strong familiarity with AI tools automation software and CRM platforms (e.g. Salesforce HubSpot)
- Proven experience in process automation workflow creation and onboarding design
- Ability to manage projects independently prioritize tasks and adapt to a fastpaced environment
- Excellent communication skills and a customercentric approach to problemsolving
- Entrepreneurial mindset with a proactive approach to learning and taking on new challenges
- Experience in social media marketing or customer support is a plus
Take your career to the next level and apply now !!
Employment Type
Full Time
