Reservation Executive
You are the beginning of an exceptional guest experience. As a Reservation Executive you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What you will be doing:
- Consistently offer exceptional friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through upselling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests enter rooming lists and update accurate information in the system
- Ensure proper selling techniques and strategies are utilized to maximize room revenues.
- Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
- Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
Qualifications :
Your experience and skills include:
- Guest focused personality is essential
- Prior experience working with Opera or a related system experience is an asset
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus Point.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime