Salesforce QA Engineer

Role Overview
The Salesforce Automation Engineer is a highly technical and strategic role within our organization. You will work closely with crossfunctional teams including project managers business analysts developers and subject matter experts to analyze and understand their needs. Using your expertise in Salesforce you will then design and implement custom testing strategies workflows and integrations that streamline business processes and enhance user experience.
Your primary focus will be on leveraging Salesforces powerful platform to automate repetitive tasks improve data integrity and drive business insights. You will also be responsible for maintaining and enhancing existing Salesforce solutions to ensure they continue to meet evolving business requirements.

Key Responsibilities

• Analyze business requirements and translate them into Salesforcebased solutions
• Design develop and implement custom Salesforce test applications workflows and integrations
• Support agile scrum teams in the test script development and execution of system and endtoend testing for Salesforce based applications.
• Automate business processes and data management to improve efficiency and productivity
• Troubleshoot and resolve issues related to Salesforce functionality data and integrations
• Provide training and documentation to endusers on Salesforce features and capabilities
• Collaborate with crossfunctional teams to ensure Salesforce solutions meet evolving business needs
• Stay up to date with Salesforce platform updates and enhancements to identify optimization opportunities
• Gather feedback and close any gaps found on these requirements and specifications.
• Occasionally Work with UX/UI/dev leads/PMs to divide and plan the project into sprints and explain the projects to developers and designers.
• Creation and execution of QA test plans/scripts and Review user interfaces for conformity and functionality
• Help create a culture that motivates teams to ensure zero defects leak into production
• Partner with DevOps engineers to fully automate testing throughout the release & delivery processes in the CI/CD pipeline.
• Collaborate with the Center of Excellence architect and developers to troubleshoot issues and verify fixes.
• Perform usability testing to ensure user interface designs meet user needs.
• Document and track defects and participate in defect triage meetings.
• Foster a collaborative and positive team environment where empathy for and responsiveness to business stakeholders is key.
• Perform other duties as needed.

• Bachelors degree in computer science Information Technology or a related field
• 3 years of experience as a Salesforce Consultant Tester Administrator or Developer
• Proficient in Our company Visualforce Lightning and other Salesforcespecific programming languages
• Great organizational analytical mathematical and creative problemsolving skills plus Solid problem solving and time management skills
• Strong problemsolving and critical thinking skills to deliver effective solutions. Experience in troubleshooting issues and root cause analysis.
• Excellent communication and collaboration abilities to work with crossfunctional teams
• Certified Salesforce Administrator and/or Developer certification is preferred
• Must Have Regression testing (Webbased and Client Server enterprise Applications)
  Experience with continuous integration / continuous delivery (CI/CD) supporting technologies (GIT GitLab Docker etc.)
• Agile Experience
• Experience in State government is a plus

Required Skills : Bachelors degree in computer science Information Technology or a related field 3 years of experience as a Salesforce Consultant Tester Administrator or Developer Proficient in Our company Visualforce Lightning and other Salesforcespecific programming languages