Delivery Lead
Delivery Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Delivery Lead will assist the Delivery Management with the companys delivery operations and the responsibility to handle daytoday activities while ensuring a high level of efficiency safety and service. The Delivery Lead will coordinate and work effectively and efficiently with sales customer service warehouse and delivery personnel to continuously improve the delivery processes and procedures and exceed customer service expectations.
ob Requirements
- Professional Appearance.
- Previous experience as a Delivery Driver or in a leadership positions preferred.
- Ensures compliance of applicable state and federal regulations.
- Positive attitude with strong interpersonal skills.
- Must be able to learn understand and apply new technologies knowledge of Routing software and Dispatch Tracking software a plus.
- Coordinate and work effectively with multiple departments to continuously improve processes maximize efficiency and exceed customer service expectations.
Job Expectations
- Commitment to AFWs safety policies and procedures and the ability to promote awareness.
- Establishes schedules and provides continual training to team members with an emphasis on safety and service.
- Interviews hires and assists in the training of new team members.
- Appraises employee performance communicates goals and expectations provide honest feedback and coaches team members.
- Addresses customer complaints and resolves problems as needed.
- Delegate tasks and responsibilities to appropriate personnel.
- Ability to conform to shifting priorities demands and timelines and effectively prioritize and executes tasks in a highpressure environment.
- Communicates leads and develops work with drivers and staff.
- Must possess great time management and organizational skills.
- Professional with good communication skills and customer service experience.
- Able to work 10 hours a day and have the flexibility to work early mornings evenings holidays and weekends with prolonged periods of standing.
- Knowledge of GPS equipment.
- Demonstrate a high level of attention to detail and professionalism at all times.
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Physical Requirements
- Requires the ability to stand walk stoop & bend for 8 hours or more daily.
- Requires constant use of arms hands fingers eyes legs and back.
- Training and coaching employees may require the ability to lift lower push and pull all sizes of merchandise up to 100 lbs. frequently and the ability to handle/manipulate up to 250 lbs. frequently.
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Physical Work Environment
- Fluorescent Lighting.
- Concrete Flooring.
- Climate effected by outside conditions.
- Considerable exterior noise.
- Extreme temperature fluctuations in the warehouse.
Employment Type
Full Time
