Service Manager
Service Manager
Posted on :
13-11-2024
Employer Active
1 Vacancy
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Job Description
Position: Service Manager
Location: Miami Florida United States
Job responsibilities:
- The service manager will operate the service department at maximum production controlling costs building a loyal clientele maintaining good employee relationships setting and obtaining sales objectives and maintaining service records
- Ensure customers receive prompt courteous and effective service
- Serve as a liaison between technicians the parts dept. and customers
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Maintain accurate records; execute warranty parts retention following all OEM requirements
- Take ownership of customers experience
- Manage and hire technicians and service advisors
- Lead improvement efforts that support annual goals for service and cost control
- Assure a clean and safe working environment
Must Have Job Requirements:
- 3 years as a Thermo King or Carrier Service Manager
- Strong diesel repair and reefer background (8 years)
- A relentless focus on customer satisfaction and followup
- Good communication skills
- Ability to work in a fastpaced work environment and multitask effectively
- Strong organizational and time management skills
- Professional appearance and strong work ethic
- Basic computer skills (Karmak experience preferred)
Job benefits:
- Competitive salary
- Medical dental & vision plan
- Paid vacation sick and holiday
- 401(K) matching
- Security Clearance Required: No
- Visa Candidate Considered: No
Employment Type
Full Time
Key Skills
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