Scope of Position:
- Serves guests (prepares the dining room provides waitron service and clears away) in the point of sale in line with the F&B concept (restaurant meeting room breakfast bar or patio). Provides a high standard of service both in terms of welcome and waitron service.
Specific duties responsibilities & Key performance areas
- Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
- Take orders and send them to kitchen staff through the POS system.
- Deliver orders promptly to the kitchen production area.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling.
- Ensure room service trays and trolleys are setup correctly and collected promptly when guest(s) have finished.
- Any other reasonable request as required by your supervisor or Hotel Management.
Remote Work :
No
Employment Type :
Contract