We have an Excellent Opportunity for Experienced Candidates for the Documents Verification Executive Role.
About Client:
Our Client is an Indian multinational ridesharing company It also operates in other business verticles including financial services and cloud kitchens.
Role: Documents Verification Executive (Voice)
Language Hindi fluent with any south language
Job Summary:
We seek a motivated and detailoriented document verification agent to join our team. The ideal candidate will be responsible for interacting with customers and ensuring the accurate and timely verification of documents according to the Standard Operating Procedures (SOP) set by the State Registration Department. The Document Verification Agent will play a crucial role in meeting assigned targets maintaining accuracy and following up diligently for timely closure.
Roles and Responsibilities:
- Ensuring timely completion of all verifications and reporting in compliance with the outlined processes. Experience in Document Verification is an added advantage.
- Timely followup and closure of assigned verification checks and cases.
- Should be able to convince the customer to upload the necessary documents in minimal time.
- Should have a fair command of the language (EnglishHindi and any southern language)
- Communicate with customers professionally and courteously.
- Should be flexible in doing rotational shifts.
Requirements
Proficiency in English and Hindi is mandatory. Knowledge of Kannada and Telegu is advantageous.
1 yr exp in documents verification or similar role.
Education should be equal to or above PUC (12th pass).
Benefits
Salary: Max 2.76 lpa
Shift: General (Candidate must be flexible to work as per process requirements)
Weekly Off: Roaster Off
Should have excellent communication, customer service skills & business acumen. Knowledge of 2-wheeler or 4- wheeler service and repair processes, preferably 2W EV knowledge Ability to explain technical information to customers. Strong problem-solving and conflict resolution skills. Multitasking and time management abilities. Patience and empathy when dealing with customer concerns. IT or DMS working knowledge. Basic computer skills for data entry and documentation. Preferable Skills - 2W EV Knowledge Understanding of battery SOC (State of Charge), deep discharge, and charging/discharging processes. Knowledge of wiring diagrams, sensor management, and electrical circuits. Familiarity with BLDC motors, Hall sensors, and the working principle of Magneto. Knowledge of CDC (Charging-discharging) working cycles. Experience with battery BMS, connector placement, controllers and cell rotation principles. Requirements Experience: Minimum 1.5 years of experience Education qualification: - Any Graduate or ITI in Electrical, or Diploma in Electrical &Electronic Engg.
Education
Only male candidate. Min qualification: 10th/12th/diploma/ITI/ graduation/post graduation Min experience: 1 year in an automobile industry in service sector.